iPhone Screenshots

Description

Welcome to MyLebara!

Manage your account any time, anywhere.

· Top up with a credit or debit card, PayPal, iDEAL or voucher
· Check your balance and allowance
· View your recent activity
· Get online support

The MyLebara app is free, but data charges may apply. Available in the UK, France, Germany, the Netherlands and Spain.

Not with Lebara? Order a free SIM at lebara.com to get:
· Great value international calls
· Super fast data
· Free calls to other Lebara numbers

What’s New

Version 2.28.0

We're always making improvements to our app.
Our latest update includes a new Dark Theme and bug fixes to improve performance.

Ratings and Reviews

4.6 out of 5
36.6K Ratings

36.6K Ratings

Mr Ridgwell ,

Very good service and network

I can’t fault the service and the help that the customer care gave me when I needed it, and there pricing is extremely good compared to one of the major company I had a two year contact with who I don’t think customer service existed . And with this company I think it’s piece of mind I am not strapped into a fixed contact anymore knowing if I am not happy I can go somewhere else without any problems I would 100% recommend this company to everyone . Mr R

EMW2610 ,

Stay away

I signed up for a £10 plan with plenty of Uk and international minutes, texts and data. A few months into this after having made next to no calls I tried to make a quick call one day and was told I had no credit. I was in a hurry so quickly added some money to the account thinking I would look into it later when I had time. I forgot all about it as I’m so busy and today realised I couldn’t make calls again. I had a voicemail that I couldn’t even access. I contacted the call centre and had one of the rudest and unhelpful advisors ever. He would listen to me and kept speaking over me. He eventually hung up on me. I’ve just had to credit my account with £5 just to listen to the voicemail in case it’s important. I was in a chat room for over half an hour too and couldn’t get to speak with anyone. Awful on so many levels. Come on Lebar! You need to up your game, especially as you claim to have excellent customer service.

ishaaq akram ,

Absolutely Rubbish

Absolutely rubbish and absolutely rude customer service so with Lebara I am on pay as you go but I have realised that I am being charged 25p because apparently I have made a call to an international number what in the world I didn't and then there service was really bad the line was keepon breaking up and the service was terrible so I've had many other faults which I am not bothered to list! Also I phoned them today as I was fed up and I wanted to disconnect my number. THE LADY ON THE PHONE was so rude she couldn't hear me properly and who's fault is that it's you and your rubbish phone line and she was just shouting and saying I can't hear you blah blah blah and being rude on the phone she couldn't even speak English properly! And then she could hear me in the middle of the call she cut me off so Lebara you absolutely stink fix up your customer service train them and fix up your service! I've had the same problem with Lycamobile who is absolutely rubbish aswell

App Privacy

The developer, Lebara Media Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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