myOptimum 4+

App and card used to work fine - like the idea I can still use a card in places I don’t feel safe using my bank card. But this last few weeks I have been unable to add money to the card via the app, it just keeps saying ‘ server hiccup, try again’ - tried emailing customer service email address given within the app snd it just bounces back - lost all confidence that these people should have anything to do with money if they can’t get the basics right, so closing account.

The app will not load and has not done for days now - it keeps telling me an SSL error has occurred. I can’t log in through the web site either - the browser cannot establish a secure connection.

This is a mastercard app we’re talking about, not some little game or something, and it doesn’t work, with no explanation and no sign of a fix forthcoming - so for now my Optimum card is basically useless.

Please sort it out.

The app has worked alright for me despite been a little sluggish at times. My issue with the app is that I cannot stand the interface. All the fonts and text sizes are totally different than that of the standard iOS interface and whats more it has a dark background which I also find rather annoying. I would like to see an interface thats consistent with iOS interface.... in other words the same font, same text sizes and same white background.