MySmartE 4+

E (Gas and Electricity) Limited

Designed for iPad

    • 3.7 • 459 Ratings
    • Free



Available features:
View your meter balance
*Your meter balance is updated once per day
Top-up your meter on the go
Save your payment card for faster payment transactions in future
Receive alerts to your phone when your credit balance is running low
View your recent transaction history
View historic usage and see your forecast based on your personal energy usage
View your energy usage over a week, month, year and compare it to similar homes
in the UK
Set personalised targets and monitor your usage by receiving alerts to your phone
Access your top-up card number so that you can top-up in store

What’s New

Version 2.6

Updated wording in the app
Add support for 3DSv2.0 payments
Bug fixes

Ratings and Reviews

3.7 out of 5
459 Ratings

459 Ratings

Keneybluey ,

Not able to top up due to maintenance.

I think it a bad idea to start maintenance at 8pm because I am someone who relies on the app due to my mobility. The electricity is running down and I can't top up until the app has finished maintenance. It would be good if the time can be changed to 11pm onwards that way most people are unlikely to top up. Also it would be good to let us know hours before or day before that you're doing maintenance to give us extra time to top up, maybe through email or text. Please consider others. Thank you.

grifterabz ,

A big improvement.

This is a far better app than its predecessor. It now has balances and notifications to remind you to top up when your credit reaches a certain point. It would be nice to have live top up and also to be able to top up both accounts in one transaction rather than individually. Shouldn’t be too difficult, select the amount you want to top up and add to a basket then do the same with the other account, go to basket and pay for both in one transaction.

EDIT: although essentially the app works fine, I still have the same questions which I mentioned in my first review a few years ago. Why do we still have to make separate purchases for gas and electric, why are you reluctant to add a basket into which we can put both purchases and post for them in one transaction. Also, still waiting for live updates to the “SMART” meter. Come on guys.

bluetopaz71 ,

Good, but

I would like to say this is a perfect app but I can’t as others have said the upload of balance on the account is slow and misleading and a way of switching to Emergency if needed is missing (most people live on their phones and some can not get up to go check on the smart meter in the kitchen, and some of us are at work and come home to find the gas or electric off when we could of switched over while we’re out!!) otherwise this is a very easy to understand app, but please seriously theses two things would make life sooo much easier.

App Privacy

The developer, E (Gas and Electricity) Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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