Screenshots

Description

FREE NOW (formerly mytaxi) is a licensed ride-hailing app for yellow taxis and black cabs in 9 European countries. Book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS
1. Enter your destination
2. Book a taxi near you
3. Track your taxi driver's arrival
4. Pay the fare easily through the app

FEATURES
• Prebook a taxi up to 4 days in advance (e.g. for an airport transfer)
• Hassle-free in-app payment with your credit card
• Share your ride so friends and family know where you are
• Rate your driver and let others know how much you enjoyed your taxi ride
• Save your home and work addresses and book a taxi even faster

SIMPLIFY YOUR BUSINESS TRIPS
Automatically collect your receipt by email after each trip paid through the app or skip manual expense reportings after each business trips by using a FREE NOW business account.

EASY AIRPORT TRANSFER
Book a cab last minute or up to 4 days before your flight. Do you need a pickup? No problem, just collect you luggage, order a cab with our app and follow the in-app walking directions to the FREE NOW pickup point within your Terminal.

FREE NOW is available for both business and holiday travel at Europe's largest airports, including: London Heathrow/City/Gatwick/Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Stockholm, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin Tegel and Malaga.

BOOK THE RIGHT TAXI FOR YOU
Taxi XL: cab with more than 4 seats (vans) Taxi Wheelchair: accessible cabs
Taxi Eco: Eco-friendly taxis with electric, gas or hybrid drive Exec: luxury cab for business passengers (only in Dublin & Cork)
Match: Share a cab and travel expenses (available in Limerick, Warsaw, Hamburg, Berlin and soon Dublin)

SHARE YOUR TAXI EXPERIENCE
Invite friends and family to try out FREE NOW with your personal gift code which you can find in the app and earn credits for your next cab ride.

TRAVEL ALL OVER EUROPE
The FREE NOW cab service is available across 9 countries in around 100 European cities, among them:
UNITED KINGDOM: Brighton, Edinburgh, London, Manchester, Nottingham, Oxford, Reading, Derby, Leicester
IRELAND: Cork, Dublin, Galway, Limerick, Waterford
GERMANY: Aachen, Augsburg, Berlin, Bochum, Bonn, Bremen, Cologne, Dortmund, Dresden, Düsseldorf, Duisburg, Essen, Erlangen, Frankfurt, Gelsenkirchen, Hamburg, Hannover, Ingolstadt, Leipzig, Lübeck, Mannheim, Munich, Mülheim/Ruhr, Nuremberg, Offenbach, Potsdam, Stuttgart, Westerland (Sylt), Wiesbaden
AUSTRIA: Salzburg, Vienna
POLAND: Katowice/Silesian Agglomeration, Krakow, Poznan, Tricity (Gdansk/Sopot/Gdynia), Warsaw, Wrocław
ITALY: Milan, Rome, Turin
PORTUGAL: Lisbon, Porto
SPAIN: Barcelona, Madrid, Sevilla, Valencia
SWEDEN: Stockholm

FREE NOW (formerly mytaxi) and Hailo joined forces in 2016 to keep you moving as UK's and Ireland's leading yellow taxi and black cab app.

SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions. Alternatively, please get in touch at uk.support@free-now.com in the UK, or ireland.support@free-now.com in Ireland.

What’s New

Version 9.1.0

We’re always working to make your FREE NOW experience the best it can possibly be. This update includes improvements to the stability and reliability of the app based on your feedback. If you enjoy FREE NOW, please leave us a review here.

Ratings and Reviews

4.8 out of 5
20.7K Ratings

20.7K Ratings

WeeN3ll ,

Basic app and quite expensive

I travel to London for work and previously used the Hailo service and app which was useful as I was able to store frequent journey types, with addresses, eg accommodation to work. In London this week I used the app to call a taxi, I couldn’t find any way of inputting my pickup or drop-off address, or re-using a previous journey to order again. If these function exist, it’s not obvious. There was no estimated fare shown as I hadn’t been able to input a destination, only a minimum fare. A car was quickly found and it “arrived” within a couple of minutes. Unfortunately, he wasn’t at my pickup address but two streets away - presumably where the location finder had decided I was at the point of ordering! This was resolved by telephone call. . The normal fare for this frequent journey with Hailo was approximately £15 however the MyTaxi driver took an unusual route and on the meter the final fare was £22. I do like the convenience of MyTaxi, being able to track where a cab is plus the security of a car registration and named driver but there are glitches to iron out with the app. I’ll give it another go next visit and hope to see improvements in the app.

Developer Response ,

Hi WeeN3ll,

We appreciate that you've left a review for the app.

You are able to save your home and work addresses by going into the profile, then selecting the profile image. When making a booking, you can set the pick-up address when making a booking by selecting the address bar with the concentric circle icon. The GPS is not always reliable, and so it is best to review the pick up address when you are making the booking.

The destination can be selected by pressing 'Booking Options', then 'Where are you going?'. You can calculate the fare estimate for the destination by heading to the profile, then 'Fare Estimate'.

If you would like to send through the details of the journey you are concerned with to uk.support@mytaxi.com, we would be willing to review why the route was different, and whether the licence plate details match those in the app.

RyanWoodCarson ,

Worst travel app available

Been using MyTaxi since I have been in Barcelona, for the first 2 days it was good. I had no problem with using the app to get myself from A to B. But my last couple of holidays I was using it, it crashed and stoped working. I could not use the app, it was constantly freezing and would barley work. I was totally reliant on this app as I don’t speak Spanish and it’s hard to get a taxi in Barcelona as it is. I was always leaving early from the bars so I could get myself home. If this app actually worked I would of been able to enjoy my night life more but, unfortunately it was a let down. For some reason Uber does not work in Barcelona so ‘MyTaxi’ was the back up option. For me it will never be a back up option and forever be one of these apps that could have been, but it has instead ended up really lacking quality in its services. I felt that ‘my taxi’ was a trusted service which I relied on .. however this was not that case and I will certainly not be using this application in future. If only Uber existed in Barcelona, hopefully they will resolve the issue with Uber as this is the superior taxi service as I have realised from using ‘MyTaxi’. Overall, mytaxi has been VERY disappointing, and will not be recommended to any of my clients / friends and relatives.

MC YETIMAN ,

A company that provides no customer service

In answer to my previous review (below) I received a terse message from the developer saying that the company MyTaxi provides customer service by email. However this is entirely false. There is no customer service by email- they do not reply to emails. There is no customer service at all, and I believe this is a major, serious flaw with the service. All potential customers should be warned- do not use this app service. If something goes wrong there is no one to contact- and they have your credit card details so they can do what they like and you have absolutely no recourse. There simply is no one you can contact. This company should not be allowed to trade at all on this basis. Providing customer service should be obligatory. All in all, my review is - beware. Do not use this app.

I have been using this app for more than a year and I take up to 3-4 taxis a day and I have spent a great deal of money with them. However I cannot recommend this company, in fact I strongly recommend not using it, because if there is a problem, as I have experienced, the company provides no customer service and doesn’t even have customer service. The company is based in Germany. There is no one to speak to if there is a problem with your account.

Developer Response ,

Hi there - thanks for leaving your feedback. We're sorry to hear that you are not satisfied with our customer service. All customer service queries are dealt with purely through email so if you are having any problems with your account, please contact us at uk.support@mytaxi.com so that our customer care team can help you out!

Information

Provider
Intelligent Apps GmbH
Size
143.3 MB
Category
Travel
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Catalan, German, Italian, Polish, Portuguese, Spanish, Swedish

Age Rating
Rated 4+
Copyright
© 2019 Intelligent Apps GmbH
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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