MyWilts 4+

Wiltshire Council Reporting

Wiltshire Council

Designed for iPad

    • 2.2 • 42 Ratings
    • Free

Screenshots

Description

MyWilts enables you to book services and report issues to Wiltshire Council simply, quickly and easily.

The services available include reporting road and street issues, fraud and trading standards in the Wiltshire Council area. You can attach documents, photos or videos to provide additional information and pinpoint exact locations using the mapping software on your device.

When you submit your case, it goes to the relevant Wiltshire Council team for actioning. Cases may be submitted anonymously for most services, however, this means we would be unable to provide you with updates on the progress of your case. If you register as a user, you will be able to view updates as the case progresses.

Features:
- Attach photos or videos to support your case
- Pinpoint exact locations on the map
- View your submitted cases
- Receive up-to-date progress reports, on each issue you have reported
- Add notes to existing cases

What issues can you report?:
- Abandoned vehicles
- Dog Fouling
- Dead Animals on the road
- Fly Tipping
- Graffiti
- Faulty Streetlights
- Roads Pavements and Highways
- Public Litter Bins
- Street Litter/Sweeping

What’s New

Version 1.1.5

This update contains various bug and security updates, and improvements to the app.

Ratings and Reviews

2.2 out of 5
42 Ratings

42 Ratings

Thisnicknamecan'tbetaken ,

Disappointing

My Wiltshire is/was more intuitive. Map-based interaction for lots of the Council’s functions doesn’t work for everyone. Some guidance as to how to use the app would be helpful.
Do you need to create an account? What happened to the My Wiltshire accounts? How do you get feedback on a report if your My Wiltshire account hasn’t been transferred? What is the organisation that tracks (referred to in a pop up box) if you conclude that you’re expected to register for a second account in addition to My Wiltshire? Is this a Beta version?

Kindly Mr Lardbucket ,

Humbug

Wiltshire Council has trumpeted this “updated” app (actually version 1.1) in the last few days, so I thought I’d give it a try—more in hope than expectation of improvement over the previous version.

In our neighbourhood, there’s an issue with long term obstruction of a pavement. The app has forced-choice categories for reporting, none of which fitted what I was trying to report. I chose the least unsuitable category, dropped a pin on the map, entered free text, and tried to upload two photographs. The app hung.

Admittedly, the interactive map function has improved to the extent that a “citizen” (to use Wiltshire-Council-speak) can now actually drop a pin that’s more or less accurately located.

But if a citizen is unable to even upload photographs as requested by the app, its reporting function is as useless as the previous app’s was.

Regarding the developer’s privacy policy, the app says that it collects a citizen’s precise location, contact info, including physical address, email, name, phone number, other user contact info, user content including photos and videos, and user ID. Wiltshire Council’s linked privacy policy says that a citizen’s IP address is routinely collected.

Even if the MYWILTS app were to function effectively, I’m disinclined to give consent to Wiltshire Council’s indiscriminate harvesting of personal information, when all I want is for it to collect some rubbish, or fix a street light, or repair a pothole.

MJB_91_uk ,

Not really an app, just portal to bad website

The app should allow you to report issues and track its progress. There’s no way to know the timeframe of an issue being resolved, no email confirmation concerning receipt of your complaint after reporting an issue and no way of telling whether or not it will be fixed at all. Just seems like another way for the council to avoid having to talk or communicate with its residents.

The app doesn’t really do anything - just has links to the website which in itself is extremely basic.

App Privacy

The developer, Wiltshire Council, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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