Official free app from National Express West Midlands and National Express Coventry that allows you to view real time and scheduled departure times from your bus stop.
• Automatically find your nearest bus stop using your phone's geo-location
• Search for other stops by street name, place of interest or postcode
• Keep a list of your favourite stops
• Rename your favourite stops
• Plan your journey using any mode of public transport across the West Midlands and Coventry
• Get the latest service information via our twitter feed
• Information about tickets available from our driver
Issue with Service Alerts now resolved.
Ratings and ReviewsSee All
0 Stars and minus if I could!
Seriously cannot wait to drive. This bus app is okay the layouts good but sometimes the bus that you’re waiting for just disappears and you’re just left stranded, no sorry there’s been a delay or cancellation you’re just left on the side of the road like a stray cat. I don’t believe you care for your customers at all it’s all about money and profits. Your bus drivers where do I start maybe you should provide training in people skills and anger management? I have never met more angrier, stuck up, rude, power tripping, obnoxious and just mean workers in all my life there are the worst especially if you’re on ur way to work at half 6am and short by 60p! but i put £4 in & even after i explained myself they’re just unnecessarily rude and try embarrass you and tell you to get off the bus but refused to give me my money back absolute joke and just mean making someone feel less than human because there short 60p it was a really uncomfortable experience that just puts me off ever catching the bus like seriously I’d rather walk, plus most buses are scarily unhygienic which makes one question where’s all the moneys going too. I do not recommend using west mid bus but when you have to you have to. But I encourage anyone to get driving and stop paying into west mid bus service as they don’t care for there customers or there customers hard earned money, it’s all about money and profit making and that’s all it will ever be.
My morning commute is plagued by frustration and sheer anger due to this useless app. Often I will go to my stop and wait for a bus that is 'due' in 5 mins. 5 mins later the bus disappears off the app with no trace of it being there. I call this the 'ghost bus'. Because of this I am late to school nearly everyday and even the earlier buses more often than not go past and you are left waving at the bus driver like a fool. My one positive thing to say is that I like the layout of the app, however the scale of disappointment it has caused leaves me no other choice than to give this 1 star. I daydream for the day I finally pass my driving test to be rid of it!
Terrible service and app lies!
Lovely layout on the app. That’s the positive. But unfortunately the app lies! It’s meant to be “real time”. So the bus stop countdown begins... 7mins to bus. Check 4 mins later. 6mins(!). Ok, if real time bus may be stuck in traffic. We keep waiting..... 5mins,4,3,2,1min...... 20mins to next bus. “Wait a minute-I’ve not seen it go past?!” This is not an occasional occurrence. I’d rather it told the truth “35 mins to next bus” than it pretend. Last week, 3 mile journey home took 93 mins. 30 of which actually on a bus. Please National Express. Sort the app out! We WANT to use Public Transport, but we’ve had to resort to car due to unreliability of app and buses.
Up to six family members will be able to use this app with Family Sharing enabled.