NBA: Live Games & Scores 4+

The app itself is great. Sure the price for the league pass is fairly high but the highlights give you a good idea of what’s going on. I also love watching the pro ams because that one commentator who adds funny sound effects over everything (shame I can’t find his name anywhere) I’m mainly writing this review to let you know of a MAJOR safety risk I found in the app. When setting up an account, you have to put in part of you address. This is a normal part of these kind of apps. HOWEVER, if you tap your profile and go into “app info” it shows that part of your address AS WELL AS YOUR IP ADDRESS. If you get hacked, the hacker could go into “app info” to FIND WHERE YOU LIVE. I hope you update the app to remove this information from the “app info” or else your gonna get sued BIG TIME on day

Thank you for the feedback. We will pass it along to the appropriate team for review. We constantly strive to create the best possible experience and we value input from our fans. Thanks, NBA Support

The NBA season has been up and running for weeks and despite constant complaints from basketball fans and users this app is still awful. The developers have took something that worked last season and ruined it. My first issue is that despite paying for a subscription and having reported the matter several times to NBA Support I am still unable to watch a game through my Apple TV box. The app opens and all images are there (at times with unwanted spoilers despite having results hidden which is another downgrade on this app from previously) However select to watch any game live or on demand and you get the error message stating that the data is missing. So I then stream from my phone to the tv which is a lottery as to how well it works. The only reliable way of watching the game is on my phone and I did not pay the price to watch on a small screen. Once watching a game on demand the editing is abysmal. Then throw in the subtitles running across the screen that it is a lottery whether you can get rid of.

And before I get the same copy and paste developer response that I see constantly here please be aware I have already reported the matter repeatedly to NBA Support, my app is the latest version, my internet is reliable and fast, I have cleared every cookie etc, I have deleted, reinstalled and logged back into the app on all platforms. The error is with your product which worked just fine last season!

We are really sorry for the trouble and that you are not having a great experience in the app! Thank you for bringing this issue to our attention. We would be happy to look into the issue further if you would like to troubleshoot with our Support Team at support.watch.nba.com. Thanks, NBA Support

After the most recent update, getting tired of the NBA platform in general, couldn’t login to my account earlier in the month which took a week for support to resolve, tried to stream last night’s game on web browser, it hogs cpu/memory to a staggering amount, locks up the browser and fundamentally doesn’t stream (plays 1 second, buffers for 20 - just the nba site, other streaming platforms fine, 350mb fibre connection etc), switched to iPad to try there, can’t rotate the screen so it’s essentially upside down so I can’t prop the iPad up to watch. The option to hide scores apparently isn’t synced across platforms (who knows why seems like pretty basic stuff), so after setting it twice in quick succession on the website and the iPad app, I’ve opened the iPhone app to have the game ruined anyway as the score is there front and center and the option to hides scores is of course disabled. Xbox app whilst recently updated was shocking for the longest time, development across the board just seems poor, constantly find myself frustrated just trying to fundamentally use the service I’m paying for (I don’t need surveys and fancy stats, I just want to watch the game and struggle to do that half the time lately) if I’m not wrestling with one ridiculous problem I’m finding another. Likely cancelling subscription.

We are sorry you're having issues with the app and website. There was an issue with streaming relays on January 21 that has been resolved. We will pass along. We will pass along your feedback about the hide score feature and the rotate function. We constantly strive to create the best possible experience and we value input from our fans to provide you with a 5-star app. Thanks, NBA Support