iPhone Screenshots

Description

Check in on your home from anywhere in the world with the Neos SmartHome app and control all of your Neos devices and services in one place.

Never forget to set your security system again with our apps’ clever auto-arming feature, that arms your system automatically when you leave home. Receive notifications directly to your smartphone if any of your devices picks up unusual activity, from motion detected through your Neos SmartCam and motion sensor devices to the humidity getting too high on your Smart Leak device. Relax, Neos has you covered.

As standard, the Neos SmartHome app brings you:

Instant alerts when your devices detect something unusual

Easy in-app set up

Auto-Arming

In-app support chat function

14-day Cloud storage and 12-second clips

View live 1080p HD clips

Works with Alexa

Temperature and humidity range setting

Battery life indicator


Want to supercharge your app?

With Neos Boost get access to advanced features, including:

5x longer clips

Up to 12 hours of recording time per day

Set personalised Activity Zones

Set specific Security Schedules


Upgrade to Neos Boost for just £2.49 per month.


Who are Neos?

We love smart home technology, but we don’t like the price tag often attached to the latest tech innovations. We believe that everyone should be able to afford the sense of reassurance that smart home technology can provide.

We work with innovators and best in-class manufacturers who share our mission and values to create high-quality, easy to use products that are big on features and small on price. We provide our smart tech solutions to business around the globe to help more people protect the places that matter most to them.

Interested in getting some Neos devices?

Visit ​shop.neos.co.uk


Neos Boost Terms of Use can be found at https://neos.co.uk/wp-content/uploads/2019/07/Boost-Terms-and-Conditions-.pdf

What’s New

Version 3.12.0

In this latest update we have aimed to improve your overall experience of the app through minor bug fixes and enhancements, including a new device settings tab in the main settings menu that allows you to configure all of your devices.

Ratings and Reviews

3.9 out of 5
1.1K Ratings

1.1K Ratings

Benjamin kay ,

Very promising, needs some work

First of all, I’m impressed the team actually has developers which speak somewhat fluent English as most cctv apps are created in Chinese and poorly ported to English. Props on that.

Secondly, it’s really a decent app, the developers are up to date with the latest design trends and they know what they’re doing. Very fresh! Looking forward to further development and feedback from them.

Thirdly, the hardware is fine and the price is great. No problems or anything needing improving there.

Fourthly, please offer more options for recording to your cloud option. It’s great you offer it for free and that’s you’re using S3 however you guys seriously need to offer paid packages to give more flexibility to your customers. You’re seriously missing out on an opportunity to make money and further make people happy. People are willing to spend a few pounds a month for longer record times/less cool-downs.

Overall, it’s a really promising app and company behind it, I hope you guys keep it up and continue to make good products with your developers. I’ll update my review in the future if they either do good or bad.

Developer Response ,

Hi Benjamin, thanks for your review, we really appreciate your feedback. We're working on extending the video clips and hope to be able to share more on this in the near future. We're just getting started so watch this space ~ Dave :)

Titan of Tartarus ,

Becoming more of a hindrance than a help

When I first got these they were great, affordable little cameras with an app that worked well. The developers reached out to the community to seek new features which was a nice little to touch.

But as time has gone on, the app has become very glitchy, temperamental and more of a hindrance than a help. Instead of just being able to log in and view the cameras, or have them notify me of any noise or movement when armed, it is continuously having issues connecting to them and I’m unable to view them either live or recordings. I’m always having to uninstall and reinstall the app and re-sync the cameras to the app, which defeats the whole purpose of having an affordable camera system. What’s more concerning though is that it often does this when I’m away and have no ability to reset everything until I get back.

Neos desperately need to get on top of these issues and put some reliability back into their systems or they are going to find people deserting them like rats on a sinking ship.

Developer Response ,

Hello, sorry to see your review. I appreciate your feedback. We regret the inconvenience; our team is constantly working on improving the system. I am sure we can help in one way or another - can you get in touch with us via the message centre and quote my name? I'd be more than happy to take a closer look. - Jasmine

Lazyell ,

Was great when I wasn’t getting logged out!

I originally got a camera with my home insurance & it worked fine for well over a year, I even bought a second camera because for the price you can’t go wrong, the picture quality is good & the microphone picks sounds up clearly. Then all of a sudden I was getting logged out of the app on a daily basis so I contacted the support team who were helpful & tried to help me resolve the issue but nothing worked, they informed me that they were releasing an update which would hopefully resolve the problem but unfortunately it hasn’t & now I can’t get on to the chat/support on the app! If I wasn’t getting logged out on a daily basis sometimes multiple times a day i would happily give the cameras/app 5 stars but at the moment with the logging out issues it’s pointless having the cameras! I don’t think everyone is having the same issues though because I got my mum & sister some cameras and their not getting logged out.

Developer Response ,

Thanks for taking the time to give us your review and please accept my apologies for the log out issues you are experiencing. I appreciate how frustrating this is and please rest assured we are working hard to resolve it for those limited few that are affected. To contact the Tech Team via Live Chat you need to tap the ? top right in the app then go on messaging centre. Alternatively you can email them directly at smartcam@neos.co.uk Hopefully that helps and we can have this resolved for you swiftly. ~ Dave

Information

Provider
Neos Ventures Ltd
Size
209.5 MB
Category
Lifestyle
Compatibility

Requires iOS 11.2 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Dutch

Age Rating
4+
Copyright
Price
Free
In-App Purchases
  1. Neos Boost £2.49

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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