The Nespresso boutique in your pocket! The Nespresso app allows you to buy coffee capsules, machines and accessories on the go or at home on your iOS phone.
Do more with the app, with Prodigio and Prodigio&milk, the first Bluetooth connected Nespresso machines!
New features working with the Prodigio machines:
- Manage your Capsule Stock and receive notifications when your capsule stock is low.
- Brew or Schedule your coffee from the app at your desired time.
- Stay regularly informed about the status of your machine (connected, not connected, descaling needed, water tank empty, etc.).
New features working with all Nespresso machines:
- Register your machine to get access to a personalised assistance and troubleshooting services.
- Add/delete your machine from your account
- Video assistance to ease the maintenance of your Nespresso machine (directions for the first use, how to descale, how to clean, how to program the cups size)
You can now enjoy the Nespresso experience you have been used to anytime and anywhere:
Order your Nespresso coffee capsules, machine and accessories.
Stay up to date with the latest Nespresso Limited Edition coffee, machine launches and events.
Discover the nearest Nespresso points of interest on a store locator. These include Nespresso Boutiques, retail stores selling Nespresso coffee machines and coffee capsule recycling points.
Take advantage of our extensive delivery services*, such as:
− Free Standard or Pick Up Point delivery on purchases of 200 coffee capsules or more and all coffee machines (online only)
− Standard Delivery (1-2 days)
− Pick Up Point Delivery via CollectPlus or Doddle (1-2 days)
− Nespresso Express delivery (next working day)
− Nespresso Saturday & Sunday delivery
− Nespresso Boutique Pick-up where you can collect your order at the closest Nespresso Boutique at a dedicated counter
− Nespresso Your Time where you can choose the most convenient date and time of your delivery
*Availability and conditions of each service depend on your geographical area.
Bug fixes and enhancements to improve the stability and performance of the application.
Ratings and Reviews
The App is difficult to use as so many others have stated. I always get fouled up trying to choose a pick-up point and last time had to make my order by telephoning Nespresso. Why does it state my delivery address as being the same as the billing address before I have chosen how I want the order delivered? I only had delivery to my home a couple of times at the beginning of my Nespresso experience(3 year ago), thereafter choosing to use the Pick-up point because I don’t have to be at home to await my order. This time I finally managed to choose my local Spar pick-up after about 10 minutes of fiddling - so frustrating. I might as well order by telephone in the first place. Nespresso, please get your act together regarding ordering through your App. Otherwise I think the coffee is amazing and doesn’t compare with any of the supermarket copy capsules. And when I do speak with Customer Services the person is always extremely helpful.
Good idea but constantly crashes.
--Update-- It still doesn't work!
Tried the app again (repeatedly) and couldn't place an order for collection point pickup, because having chosen that option I'm asked to validate my mobile number but never given a chance to select a location - I've removed the second star from my original review because they've had years to get this working but it's just, frankly, incompetent for a company this size to fail so miserably at creating a working app.
--Original review-- I've given this a second star because the idea is good - in theory you can order your next box of coffee directly from your phone. Unfortunately, the supposed convenience is ruined by buggy software. Although there are some unnecessary pages and product layout could be simpler, the process of getting coffee in the basket is simple enough but from there it goes downhill quickly. Try to select a collection point? App closes, try to change your payment details? App closes, you get the idea. Be prepared to attempt payment at least half a dozen times (at least in newer versions it remembers what you wanted to order, which is a blessing!) or better yet, save yourself the trouble and just use their website!
Efficient and easy
We’ve been using Nespresso machines for over 10 years and have had several coffee machines. Part of the ownership experience is the style and level of service from them when you order capsules.
We’ve always found everything first rate with no problems but now the app makes it even easier. We’ve never had any issues with the functionality etc... and in the last couple of updates never had any crashes.
The only problem we did have was when we tried to link it to a Bluetooth enabled machine and found it difficult and just a gimmick really. It did allow us to twiddle with the cup size programming easily. Other than that, if you’d left the machine set up you could do use the app to remotely start it, gimmick really.
- Nespresso S.A.
- 134.8 MB
- Food & Drink
Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.
English, Catalan, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Nynorsk, Polish, Portuguese, Spanish, Swedish, Traditional Chinese
- Age Rating
- Rated 4+
- © Nespresso SA
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Up to six family members will be able to use this app with Family Sharing enabled.