Nespresso 4+

When I first started to use the app it would constantly crash. Every time I got to there payment page it would throw me out to my phones home screen and when I went back into the app my order selections had deleted which was incredibly frustrating.
This bug seems to have been resolved now but it can still be a little glitchy at times, such as each time I order it asks me whether I want to save my payment/delivery details to make future purchases quicker. I select save but next time I buy something it asks me again because it hasn’t saved the first time round. Great app which would have received five stars but for the few glitches that still need resolving.

--Update-- It still doesn't work!

Tried the app again (repeatedly) and couldn't place an order for collection point pickup, because having chosen that option I'm asked to validate my mobile number but never given a chance to select a location - I've removed the second star from my original review because they've had years to get this working but it's just, frankly, incompetent for a company this size to fail so miserably at creating a working app.

--Original review-- I've given this a second star because the idea is good - in theory you can order your next box of coffee directly from your phone. Unfortunately, the supposed convenience is ruined by buggy software. Although there are some unnecessary pages and product layout could be simpler, the process of getting coffee in the basket is simple enough but from there it goes downhill quickly. Try to select a collection point? App closes, try to change your payment details? App closes, you get the idea. Be prepared to attempt payment at least half a dozen times (at least in newer versions it remembers what you wanted to order, which is a blessing!) or better yet, save yourself the trouble and just use their website!

The App is difficult to use as so many others have stated. I always get fouled up trying to choose a pick-up point and last time had to make my order by telephoning Nespresso. Why does it state my delivery address as being the same as the billing address before I have chosen how I want the order delivered? I only had delivery to my home a couple of times at the beginning of my Nespresso experience(3 year ago), thereafter choosing to use the Pick-up point because I don’t have to be at home to await my order. This time I finally managed to choose my local Spar pick-up after about 10 minutes of fiddling - so frustrating. I might as well order by telephone in the first place. Nespresso, please get your act together regarding ordering through your App. Otherwise I think the coffee is amazing and doesn’t compare with any of the supermarket copy capsules. And when I do speak with Customer Services the person is always extremely helpful.