Netvue 4+

Great app, has a few small issues to fix

I like this app and I think it is great for monitoring the cameras on my house. However... when viewing live video you cannot completely mute the audio. If the developers could change the app to use the correct AudioSession mode so that it can be muted that would be amazing! I believe it is currently configured as a microphone recording session when it doesn’t need to be. Take a look at your rival app Manything and you will see they don’t need that mode to achieve the same results.

Developer Response ,

Thanks for your suggestion, that's really helpful! We will take that into consideration in the future development.

Sleep Schedule Failures

In general, this is a good app when it eventually connects to your WiFi. Sometimes it says one camera is too close and my other too far away and sometimes, they’re fine. My main issue with this software and the reason I’ve cancelled my Event Recording Subscription, is because of the bug within the Sleep Schedule section of the software. Let’s say for example, I create a Sleep Mode Schedule Mon - Wed 4pm until 6am, so that the cameras monitor between 6am and 4pm. The software will put the cameras into Sleep Mode Mon and Tue after 4pm but on the last day, it doesn’t stop at 4pm. It continues monitoring until I manually switch it into sleep mode. I have only given an example of the Sleep Schedule above but regardless of what I set, it does not go into sleep mode on the last day. Watching events of when it should have gone into Sleep Mode and seeing myself undressing after work, isn’t a pretty sight (not funny). Therefore, the software should be rectified immediately. Update June 10th. Have now uninstalled this app and using the Birdfy app which works perfectly. Do not install this app. And now, after buying SD Cards for your NetVue CCTV cameras instead of using their paid cloud service, NetVue have now put additional firmware into the cameras that will now only take event photos and have stopped you from taking event motion images. Just because they want more money out of you. Not very nice is it NetVue??

Don’t bully me

Had two cameras for over a year now. Pleased with the results. I record to an internal sd card which allows me to view video from previous days. But recently Netvue has been inserting a promotional screen into the app for the cloud service which appears when you try to go back in time to view video. Netvue has stopped me viewing recorded video on my card. The option to go to sd card results in a screen telling you the card needs formatted - it doesn’t. And if you do format the card it then tells you the card mount has failed- which it hasn’t as it still records motion alerts to the card despite the app telling me the mount failed. Netvue customer services keep saying it is a faulty card - it isn’t. So why if it is a faulty card does the camera start to work ok when the cloud promotion page is taken away by Netvue ? They are trying to force people into taking out a subscription which I cannot afford by blocking access to the sd card video. I was happy just recording to the sd card but if Netvue are stopping me from checking my video then if my home gets burgled I will not be able to show any video to the police. So what’s the point of having the camera. Netvue did not say you had to buy a subscription to view your sd card. I am now looking for other products and will not buy Netvue again if this is how they treat their customers.