Nextdoor - Neighbour App 12+

Somethings not right

This may be pure coincidence. But I doubt it. Since installing this app a couple of years ago. I’ve not been able to shut my account down. I have had hundreds of spam/fishing scam emails that I never used to get since installing this app. I have also had an increase in cold callers ringing my phone during my work hours and two attempts at accessing my bank account through digital transactions claiming to be the Apple App Store. A while ago I tested a theory and went onto the Nextdoor app and spent around 30 minutes just browsing all the hate racism and negativity that’s posted on it. After leaving the app I opened my emails to find I had to log into my email account as it had flagged six failed attempted logins whilst I was in the app. Shortly after I received a notification of a failed charge to my iTunes account for £12:99. It was listed as an itinerary nes purchase. So I contacted Apple support who
Could find no record of any charge to my account. I now have Apple investigating what data is shared and sold by the Nextdoor app. The charge to my account was not a one off. It has happened a number of times but I never realised it could have been linked to the app until I started to put 2 and 2 together and finally realised it was only happening when this app is active.

Developer Response ,

Hi Stu, thanks for sharing your feedback. We'd love to learn more about what we can do to make your experience on Nextdoor better - please don't hesitate to update your review here with more info, or let us know directly by writing in, here: https://nxdr.co/apps. Thanks again!

Notification

It’s a great little app I’ve got my own little with a group on there I’ve got 154 people and I’ve only been using it for the last four months so it’s working okay or I thought it was out working okay I think neighbourhood has got a glitch I’ve asked the organisers but they tell me each right but I know it’s definitely not right. I tell all my members in the team to put on the notification so they get the top information on that day. They’ve all got any notifications on and some people don’t get it until three days later information I’m giving out is weather warnings when I appear it’s totally no good three days later they need it the same day could you sort this out for me please after than that it’s a nice bit of software I would recommend it to anybody
James from East Anglia coast weather

Disappointing and depressing to find out who you live amongst

Don’t think I’ve written an app review before, such is my disappointment with this app. I live in a nice area; I was hoping that it would be heartwarming to see how my community join together and a good way to get involved with the community or find people with similar interests but frankly wish I hadn’t joined because I’ve discovered how sneery and judgemental some of my neighbours are at heart. The amount of neighbours who jump to conclusions and think the worst of people in our community are too widespread. It largely becomes a wingeing forum. I’ve mostly been just a passive observer but sometimes I pick people up on their comments and then it’s a pile-on to me. This also occurred when I’ve posted a question - the arrogant and demeaning replies left me feeling negative. I’ve not seen overtly racist comments. The for sale listings were fine (unlike in some other reviews) but you can get that functionality on other common platforms. I suppose the only positive was the lost and find- frequently lost bank cards or keys or pets finding their way back to their owner. All in all the negatives far outweigh the positives and made me sad that these are people I live amongst, so I’ve deleted the app and deactivated the account. I’m feeling better already; I guess ignorance is bliss. We’ll just have to hope we don’t lose bank cards or keys!

Developer Response ,

Hi neighbour,

Thank you for your review.

We're sorry to hear about the negative posting in your area, along with posts that go against the guidelines. It's a real shame when this happens because we want the platform to be a useful and helpful tool to bring your community together.

Nextdoor do not moderate content centrally, with nearly three million neighbours we rely on neighbours and leads to report any violations to us directly.

If you do notice any violation of our Community Guidelines, you can either report content, report neighbour or get in touch with us directly here; Bit.ly/contactNextdoor and we promise to help you as soon as possible.

Hopefully we can help resolve any issues you are having and it would be great to see you give Nextdoor another try and connect with your neighbours!

Mollie, Nextdoor Support