NHS 24 Online 17+

Download the NHS 24 Online App

NHS 24

    • Free



Download the free NHS 24 Online App to find your nearest services and to assess your symptoms to find out what you should do next.

The App is for anyone who lives in Scotland and is compatible with iOS devices.

The Find my Nearest function allows you to locate health and care services within your local area by using your post code or location. You will be able to see how far away each service is, if it is open or closed and contact details for the service.

The chatbot function allows you to answer questions and find out how to get further advice for a range of conditions. Conditions will be continually added to this to improve your experience.

No personal data is processed by the NHS 24 Online App.

What’s New

Version 2.1

• Additional Wellbeing Self-help Guides have been added to the automated chatbot service
• Improved signposting to additional Mental Health Self-Help Guides and support
• Inclusion of Defibrillator locations via signposting to British Heart Foundation’s ‘Circuit’ data
• 111 service level telemetry provided within relevant Self-Help Guide Flows
• User experience and functionality enhancements

Ratings and Reviews

2.9 out of 5
20 Ratings

20 Ratings

)(KM)( ,

Few symptoms to choose from

The symptom I wanted to search didn’t fit into any of the first categories given. Selecting “something else” or “none of the above” just directs you back to the start of the questionnaire!

Haylzinn ,

Symptom checker

Just going in a loop. Check my symptoms - muscle, bone, joint - lower back pain or something else… click something else takes you back to the first question again. Very poor and limited.

Afib2023 ,


As others have stated, there are too few symptom categories to be useful.

App Privacy

The developer, NHS 24, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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