The new NHS COVID-19 app is the Official NHS contact tracing app for England and Wales.
It is the fastest way of knowing when you’re at risk from Coronavirus. The quicker you know, the quicker you can alert your loved ones, and your community.
The more of us that use it, the better we can control coronavirus.
The app runs on proven software developed by Apple and Google, designed so that nobody will know who or where you are. And you can delete your data, or the app, at any time.
It has a number of features:
- Trace: Find out when you’ve been near other app users who have tested positive for coronavirus
- Alert: Lets you know the level of coronavirus risk in your postcode district.
- Check-in: Get alerted if you have visited a venue where you may have come into contact with coronavirus, using a simple QR code scanner. No more form filling.
- Symptoms: Check if you have coronavirus symptoms and see if you need to order a test.
- Test: Helps you order a test if you need to.
- Isolate: Keep track of your self-isolation countdown and access relevant advice.
Available in English, Arabic (Modern Standard), Bengali, Chinese (Simplified), Gujarati, Polish, Punjabi (Gurmukhi script), Romanian, Somali, Turkish, Urdu and Welsh.
The app has been built in collaboration with some of the most innovative organisations in the world. We have worked with medical experts, privacy groups, at-risk communities and we’ve shared knowledge with the teams working on similar apps in many countries.
Protect your loved ones. Please download the app.
The App is CE marked as a class I medical device in the United Kingdom and developed in compliance with European Commission Directive 93/42/EEC for class I devices.
Ratings and ReviewsSee All
Useful in the fight against coronavirus
The app has been designed to ask for only the 1st half of your postcode it does not ask for any private information including contact details, name and address etc. You leave the app running in the background and you barely even realise it’s there most the time while you continue to go about your daily life, as the app uses google and Apple technology to generate an anonymous ID every 15 minutes which only gathers data on who you have been in close contact with using Bluetooth technology contact tracing can easily be toggled off within the app and back on, and it is easy if you wish to do so to delete your data. Checking into venues is really easy and you can go about your day knowing that your not being tracked as this app does not have gps or location services and only uses your first half of your postcode to give you information about the risk level of your area. The app allows you to check/report your symptoms within the app and enter test results.
Developer Response ,
Hello, Thank you for your valuable feed back we are glad to hear you are finding the app useful and we really appreciate your participation. You can find out more information about the app here: https://covid19.nhs.uk/
It’s good, but....
I can understand this is most likely still a work in progress, even though we’re all trying it out Live! The thing that’s gotten me is, how can the notifications on your Lock Screen say, “You may have been exposed to someone with Covid 19. Please log in to the app for more info.” You go there and nothing, literally, nothing! Surely there would be a notifications section in there?! An extra section to view any potential problems! But nope, nothing. Having been tested by UCL, I’m negative, which leads to another problem! You don’t seem to be able to log tests by other companies/institutes, their codes aren’t recognised. Also, having only just discovered, apparently when in work, I should be turning the app off (I work in fast food, out of the way of customers, staff are all wearing masks, washing hands every 30 minutes; and sectioned off behind moveable screens). Yet, because a Covid case walked in through the front door, sat down and stayed for more than 15 minutes in the same building, this app notified me that I may need to self isolate! Bit strange, when you haven’t come into contact with a customer for 8 hours! Clarification on if we need to turn off the app in work, needs to be made. ......and for those reading this, please tell your children/teenagers not to share their face masks with fellow class mates, so that they may enter our premises (McD), staff have to refuse them entry if they do!
Developer Response ,
Hello, Thank you for your feed back, we really appreciate your participation. Important messages from the NHS COVID-19 app will always be visible to you from inside the app. The NHS COVID-19 app uses Apple and Google Exposure Notifications. When exposure logging is switched on, Apple or Google may send you notifications. These may be called COVID-19 EXPOSURE LOGGING or COVID-19 Exposure Notifications. Sometimes it may seem as though these messages disappear, or you cannot click into them. These are default messages from Apple and Google. There is no need to be concerned if you miss or overlook them. You're currently not able to turn off these default Apple and Google notifications. Important messages from the NHS COVID-19 app will always be visible to you from inside the app. For more information regarding this please visit: https://faq.covid19.nhs.uk/article/KA-01252/en-us
NHS TRACK AND TRACE, my first impressions.
To be honest, after all the drama that’s gone on throughout this pandemic, this is what we needed, we need a clear understanding of where there are infected people, if they have followed the government advice, don’t get me wrong I’m not entirely fond of Boris or his advice as we all know it hasn’t been too clear, but the advice I have been following to a T is the advice from our very own NHS!
Its a simple app, you check in at whatever venue you’re at, it shows you the threat level in the area you’re at as it scans the area for any signs of an infected person, although again it doesn’t necessarily mean you’re in the clear as not everyone will be too comfortable with this app.
But you can TURN OFF the scanning option, you can set a reminder if you wish to have it scanning again at a later date or the option DONT REMIND ME is also there for those that don’t care much for it.
All in all a pretty basic app, does it’s job, I’ve given Three stars simply because it does tend to drain your battery when you have the app scanning in the background, other than that I can’t see why the general public don’t want to use/download the app, Boris isn’t trying to control everyone, after his handling of the lockdown do we really believe he can control us with an app? Definitely not, he’s a fool, keep safe, keep your distance and we’ll hopefully see each other on the other side of this, peace x
Developer Response ,
Hello, Thank you for your valuable feed back we are glad to hear you are finding the app useful and we really appreciate your participation. The app uses Bluetooth Low Energy (BLE) and will have minimal impact on your mobile phone battery, especially if you normally have Bluetooth enabled.
If your phone battery is draining much faster than usual, you can check how much battery the app is using compared to other apps. You can usually find this on your phone by following these instructions (the steps may be slightly different, depending on your phone):
Apple iOS: Settings -> Battery
Android: Settings -> Device Care -> Battery
If your phone shows that more than 5% of your battery life is being used by the app, please report a technical problem . To find out why this is happening and to try to help you, please include the following information:
Percentage of battery used.
The make and model of your phone (for example, iPhone 8 or Samsung Galaxy S8).
The operating system (for example, iOS 13.5 or Android Marshmallow v6.0).
. You can find out more information about the app here: https://covid19.nhs.uk/
- Department of Health & Social Care
- 11.4 MB
Requires iOS 13.5 or later. Compatible with iPhone.
English, Arabic, Bengali, Chinese, Gujarati, Polish, Punjabi, Romanian, Somali, Turkish, Urdu, Welsh
- Age Rating
- Infrequent/Mild Medical/Treatment Information
Up to six family members will be able to use this app with Family Sharing enabled.