LIST OF COMPATIBLE MODELS:
- Nissan LEAF sold between December 2010 and May 2019
- Nissan e-NV200 sold from June 2014
Electrify the world - Previously called CARWINGS, NissanConnect EV brings brand new features and an intuitive interface that will ensure you enjoy everything that your Nissan EV has to offer.
With the NissanConnect EV App, you can:
- Check your current charge level
- Turn on your climate control
- Start charging of your Nissan
- Check when your charging will be completed
- Check your estimated driving range
For more information, please visit our website www.nissan.co.uk
- Security Update.
- Versions prior to V3.6.1 are no longer supported. Please update your app to this latest version.
Ratings and Reviews
Too slow, just doesn’t update
I’ve had two Nissan Leafs now over 5 yrs. The navigation system on the car is so unintuitive you wonder whether Nissan have consulted an ergonomist when designing it. This app would confirm they haven’t. It’s like you have to be able to read the mind of the person who designed it and what they want it to do, instead of being iteratively designed to meet the needs of their users. I get the reason for it being slow is because it has to communicate with Nissan; BUT in the digital age, I don’t care. I need it to be quicker. It just doesn’t seem to update at all with my car status. The only thing I appear able to do is to manually turn the climate control off. I cannot get it to tell my how much charge is left as the update icon keeps round and round d and I’ve left it for a good few minutes. This makes the route planner useless as it doesn’t know what my charge is, and the route planner was always the weakness of the Nissan navigation system. Why oh why you would want to link with a user updated systems such as ZapMap or Waze is beyond me. It’s like you’ve built a 21st century car and then designed the stuff that adds value with 20th century design principles???
The app that fails
Just when the UK’s cold weather starts, this app fails in its most important area: it won’t allow users to connect. Like many others reporting on Leaf user websites, I am finding that the app simply refuses login credentials so one cannot use it. It is not the first time that Nissan has done this and makes the ownership experience frustrating in the extreme. The customer care from the company appears almost completely lacking, letting owners and the dealerships down badly. The company has my contact details and so does the dealership. It would be easy to issue information to thousands of owners by email virtually instantly but they never do. All I get are unwanted recorded marketing calls at oddball times in the very early mornings. It’s been a month now and many Leaf owners have been online to confirm that Nissan has not fixed its systems to allow the app to work, so all us owners are unable to use any of the connected services such as remote charging and climate control. These are major functions of the Leaf, not nice to have extras, but there are no solutions. We have been abandoned by Nissan.
How to fix crashing after latest update
As you can gather by all the other reviews, this is a pretty terrible app. I don’t really need to add anything more. If, like me, you just about managed to persevere and get it working, then find the latest “UX Improvements” update causes the app to crash on opening here’s how to fix it.
This is fiddly but should work. You must follow the instructions exactly!
1. Quit all apps down to only your home screen
2. Go to Settings > General > iPhone Storage
3. Wait for this screen to load properly. It will jump about as it’s ordered by amount of storage each app takes up. Hunt for Nissan EV and go into it.
4. Tap OFFLOAD APP. This might take some time, be patient and wait for the spinner to finish. Don’t be tempted to do anything else. Then...
5. Power off your iPhone: Hold down the power/lock button and slide to power off
6. Count to 10 slowly
7. Power on your iPhone: Hold down the power/lock button until the Apple logo appears. Wait for it to fully start and enter your passcode
8. Go back to Settings > General > iPhone Storage and look for Nissan EV. It will be right near the bottom since we just offloaded it apart from some data files.
9. This time delete the app.
10. Restart your iPhone again following steps 5, 6 and 7.
11. Go to the App Store, search for and redownload Nissan EV
12. Open the app and away you go! You’ll need to sign in again.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Nissan International
- 50.6 MB
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- 17+ Unrestricted Web Access
- © 2015 Nissan International SA