Free repeat prescription courier delivery
Now Patient provide free courier delivery for every order of 3 or items which will not fit through a standard sized letterbox.
Order your NHS repeat prescriptions at anytime, from anywhere
Now Patient allows you to order your NHS repeat prescription items using the app and our online pharmacy delivers them to your door free of charge.
How it Works
• Download the app to get started
• Register by answering a few simple questions
• We upload your NHS repeat prescriptions to the app
• You place an order for the prescription medicines you need by tapping a few buttons
• The medication is then dispatched to an address you choose with no delivery charge
• You can then access the rest of Now Patient’s services, including medication reminders and video consultations with NHS-registered GPs
Our Happy Customers
Our patients love the fact that they no longer have to spend time waiting at their GP and then the pharmacy to pick up their repeat medicines as Now Patient does it all for them. Here’s what a few of them say about us.
“I wanted the ease of ordering online as this is no longer a service offered by my pharmacy who now want to charge me £60 a year for delivery.”
“A lot of back and forth between the doctors and chemist even though it’s a repeat prescription. This takes away all the hassle.”
“Because of my lack of mobility you really help, not really been out for 18 months.”
“I work 8.30-5.30 it’s difficult to get my prescriptions I often run out which isn’t good for me when I need to consistently take my meds. Now Patient is far more reliable.”
“It is easier as I am unable to physically get to the doctors to order a prescription and the doctors don’t allow for over the phone repeat prescriptions.”
“It was hard for me to take time off work to get to my GP surgery to request a repeat prescription every month, this is much more convenient.”
Safety: Fully CQC Assured
Healthcare Services are regulated by the Care Quality Commission. We are proud to announce that we were the UK’s first digital health provider to be recognised for a safe and quality service with no recommendations for improvement. We also have been given the thumbs up by the NHS who have placed our service in the NHS digital Library, endorsing its use.
Our online pharmacy is based in the UK and we use the Electronic Prescription Service (EPS) to seamlessly process your request in conjunction with your registered GP.
Frequently Asked Questions
What is an online pharmacy?
An online pharmacy, such as Now Patient, is one that allows you to order your medications online and will deliver them to your door, saving you the time and trouble of going to your GP or local pharmacy to pick them up.
What are the benefits of the Now Patient service?
There are three main benefits to the Now Patient service:
1. You can order your NHS repeat prescriptions from anywhere using the Now Patient app. No more long trips to the GP to order your meds.
2. The medication is delivered direct to the door free of charge, so you can avoid a trek to the pharmacy.
3. Now Patient users can access consultations with NHS-registered GPs through the app.
Is the service really free?
There is no charge for using the Now Patient ordering and delivery service. It is completely free. The only cost that you might incur is if you have to pay for your NHS prescriptions. In this case we are required by law to pass on the NHS prescription fee.
Is this an NHS service?
Yes, Now Patient provides NHS services though our registered NHS pharmacy (General Pharmaceutical Council reference: 1121886).
What is EPS?
EPS is the NHS’s Electronic Prescription Service. It allows GPs to send your prescriptions electronically to your chosen pharmacy. The NHS have estimated EPS has saved them £130 million over the last 3 years.
For more information, please visit www.nowpatient.com
We are continuing to deliver free healthcare choices for patients!
We have improved our repeat prescription service to help ensure you receive your medication on time. Our new version provides enhancements to patient experience and minor fixes.
Thanks for using Now Patient!
Ratings and ReviewsSee All
Takes away all the bother of visiting my surgery
Now patient is the easiest way to order my repeat prescriptions because everything is handled for me in the most convenient fashion. Firstly there’s no ringing the surgery, there’s no calling in to collect the prescription the following day, and there’s no waiting around in the pharmacy awaiting your medication, because it’s all taken care of by the new modern method of my now patient app. All I do is to click on which items I require, check my details, make a card payment from the details I’ve stored in the secure app device, and it’s dropped through my door by the postman in extra quick time. No stress, no worries, no bother at all, it’s all handled easily from my armchair using my phone, now how much easier could it be. I recommend this app to everyone, it’s the future of modern medication distribution, and it’s good to have the reassurance that behind the scenes it’s all happening for my ease and peace of mind. Now that’s what I call service.
Not exactly much easier or less stress
I was under the impression (from your email confirming receipt of my request) that deliveries had to be signed for? That was the only reason I decided to try this service, someone is usually in, and as I have 2 very young children I wanted to be sure they wouldn’t get hold of my medication before me. So imagine my surprise when I found my prescription had arrived while I was out, sent without requiring a signature and sat on the floor behind the door for me to stand on, crushing some of the capsules inside. 🤦🏻♂️
The fact it has arrived at all is a relief, given I ordered it on 24th and was told it had been dispatched on the 30th. 10 days later still nothing and a quick check with you said it had been marked dispatched in error. I have since had to arrange alternative medication having already ordered this nearly 3 weeks in advance of running out, as being a recent kidney transplant recipient I can’t really afford to go without! Not really a great first impression. Prepared to give it another go, but it seems it would be easier and safer to just go to the pharmacy unfortunately, despite it being a once an hour bus ride away.
Developer Response ,
Hello danny_mh85, we are sorry to hear that you have been unhappy with your experience. Rest assured that we have taken your, and others', feedback into account and you will hopefully see an improvement should you choose to use us for your next order. In the meantime, if we can help you with anything please contact firstname.lastname@example.org
Mrs Andrea Wardman
I think this is a brilliant idea however my first delivery was dispatched and delivered but I did not receive. I complained to my post office as there was no card through the door and I insisted my parcel had to be signed for as it was medication. They opened an enquiry and insisted it had been delivered. My consultant provided me wit another prescription and vowed not to use you again.
Imagine my disbelief when a couple of weeks later I needed to wear my boots left in the porch to find my prescription! What are the chances of that. Enquiry closed and I have just requested a repeat. I understand that medication should be signed for, for safety reasons but it’s perfect for me not to as I never know when I’m in.
- Now Healthcare Group Ltd
- 106 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Frequent/Intense Medical/Treatment Information
- © Now Healthcare Group
Up to six family members will be able to use this app with Family Sharing enabled.