Onmyoji Arena 12+

Freezing Up

I’ve enjoyed playing this game with my friend for quite a while now but there’s this one reoccurring issue that keeps happening to both of us. This issue never seemed to come up in the past but as of recently my friend and I have experienced the game just freezing on us out of nowhere, always during a match. I have to close the game (because it never actually unfreezes itself) and open it again in order to renter the match and have it run normally. However, not even 30 seconds later it keeps freezing and I have to repeat the process. This happens several times during a match and it makes the entire experience beyond frustrating. I can’t afford to join or initiate fights and even clearing minion waves is a risk. Today I literally wasn’t back even 5 seconds before another freeze happened. At that point I had to close the game and leave it. No game should have an issue where it forces their players to willingly go AFK. This is happening in every single match at this point and I can’t play this game until this issue is fixed. There are such cool characters I want to try out and even master a few characters I already have but my friend and I can’t do that any of that due to this freeze problem. If this problem were fixed then we’ll gladly return to regularly playing the game.

It feels quite dead

During my time playing this game, I’ve soaked in relatively more then 60 hours into the game due to it competitive and fun gameplay and have soaked in quite a lot of money into this game for skins to the multiple shikigami it offers, along with unique bios in which you unlock by playing the respected shikigami.

However whenever I queue up for a casual match or ranked match, it seems to take about 20 minutes or even hours to find a match. Not to mention whenever we find enough players, either 1 or even 2 players do not accept therefore leading me to wait another 20 minutes. I don’t know if it just me or that they’re not enough European players in the Europe server.

Furthermore whenever I look at either local or global chat. They’re no one chatting or talking and if I do find someone chatting in the local, they’re either foreign or Chinese when I’m in a Europe server feeling like I’m the only European player.

Eventually when I do get into a match, it seems to be very laggy and slow for me. Noticing that I’m playing with players from China or somewhere from Asia, when again I’ve selected the Europe servers. After the match, the game suggest me to use a booster of some sorts to boost my connection however doesn’t seem to help my lagging situation during all my matches, instead making it unplayable or too laggy for me to handle.

Broken by Lag!

You have a serious problem with Lag, my connection is perfect. Lame excuse to blame people’s connections, I live in a first world country so please don’t. It doesn’t matter if the game is great, customer service has to be even better. Acknowledging the problem is the first step to achieve great things. Make sure you fix the Lag issue.
Europe server is broken.
You play some games with no lag, others you can’t even play. Maybe you can’t have Russian, Brazilian etc people playing with others from the U.K., I’ve seen similar problems with Mobile Legends but they fixed it. I’m sure you can too. Let me know so I can change the ratings here. For now you deserve ZERO stars for pretending it is people’s connections problems, just stop please! Thank you.

Developer Response ,

Dear Onmyoji. Thank you for your feedback. We will collect your valuable suggestion and pass it to our development team for further review. Thank you for your support.