Onto 4+

Extremely Reliable Service

This app is brilliant for the Renault Zoe - it shows the current location, state of charge and miles remaining on your booking. It also has some additional information that acts as a shortcut rather than having to go to the Evezy website. There’s also a handy button to open the charge port on the Zoe.

There’s two improvements I would like to see for the Zoe: add the pre-warm button from the car remote to the application and add Apple Shortcuts capability so you can connect and unlock the car in one click or one Siri command.

If you’re in any doubt about using the Evezy service, don’t worry - it’s been flawless for me since picking up the car back in April and there have been regular app updates too.

Good app with useful features!

Good app and works well with my EV. It has some useful features like lock & unlock (in case I forget my key) and it can also show me where my car is located and how many miles are left in my subscription.

Fantastic Idea. Poor execution.

These people are somewhat dishonest. They keep telling me that the car I want to switch to is “not available”. In fact it is available but they won’t let existing customers book it. I want to switch to a new car on 18 December but they won’t let me and insist I do it on 21 December. I’m happy to k pay extra but computer says no.

They advertise that you can switch cars using the app but in fact you can’t and they make it difficult to do.

The car turned up at 10 at night but was supposed to be here in the morning. They only delivered it as I made a fuss and thought it was acceptable to deliver the following Monday. Don’t rely on these people to deliver a car when they say they will.

When the car turned up the app didn’t work and spent ages trying to get the phone to connect to the car - so couldn’t get in the car. Spent ages on hold to get through to them. Turns out you just have to toggle Bluetooth on and off. Nothing about about that on their FAQ pages.

Turns out they only have one person on duty answering phone calls so if they’re busy you’re f**ked. Glad I didn’t break down by the side of the road.

They advertise this as being easy but every interaction I’ve had with them so far has been p*** poor. Avoid.

Developer Response ,

Hi Dandandandan12345679, Sorry to hear you were having issues with our service. If you're still having any problems, please don't hesitate to contact us and we'll ensure to look into this for you (info@on.to)