Description

The Oticon ON App works with all Oticon wireless hearing aids with TwinLink technology.

The Oticon ON App enables you to control your hearing aids, choose what you want to hear and adjust the sound.

The App offers a “find my hearing aid” search feature, links to user instructions and low battery notification.

The Oticon ON App is also used to connect users to their Oticon IFTTT channel.

Advice on coping with hearing loss
Individual volume L&R
Eventlog
Control of Tinnitus relief sounds (if supported by hearing aid)

HearingFitness™ tracker monitors your hearing progress (if supported by hearing aids).

HearingFitness™ will - if consent is given - be able to access Apple HealthKit data. This data (together with data from the hearing aids) will - in a coming release - be used to provide relevant advise in the form of notifications to you, so that you may improve your use of the hearing aids further.

We recommend to use the latest version of iOS

What’s New

Version 2.0.3

Thanks for using the Oticon ON App!
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made minor performance improvements and bug fixes to make the app more stable.

Ratings and Reviews

1.8 out of 5
18 Ratings

18 Ratings

Arp93:20 ,

Regularly drops TV stream connection

Well, not an improvement in my experience as the TV streaming regularly drops from one the two hearing aids (Opn 1). Also blasts loud when starting the stream always at max vloume of 9 in both ears...I then have to quickly move the volume sliders down to level 3 (not a good way to start streaming). Charger / charging has given repeated problems and one hearing aid gets through rechargeable batteries at a rate of every 3 months where it is meant to last 12 months. Preferred the previous version of this app.

Developer Response ,

Dear Arps93:20,
Thank you for the feedback. The streaming initial volume is a known issue and we are working hard to get it solved. Regarding your issues with your rechargeable hearing aids, we would advise to contact your dispenser who should be able to help you with it.
Kind regards,
Anais, Oticon

corvid19 ,

Latest update disastrous

Having had my aids software updated, coincidentally, on the same day that this update was launched, I have found the connection with my aids impossible via the app. They connect with my iPhone but don’t show or allow me to select different modes. Tried deleting and reloading app many times and shutting down my devices and rebooting all to no avail. Was happy with previous version and hope you can return the app to the previous level of performance.

chhas1234 ,

Not changed since my last review

I gave up with this app after a update and various contact with the designers some time ago. I have just downloaded it again hoping it had been fixed, for me sadly not. I only have P1. It only connects to one aid, it says it’s the left one but the volume adjusts the right aid. When I first used this app over a year ago it was brilliant. For me it is a case of it was not broke so didn’t need fixing. For me still unusable. Sorry. Help would be appreciated.

Developer Response ,

Dear chhas1234
 
Thank you for your constructive feedback. We are aware of the various issues following the Oticon On App update and we apologize for the inconvenience this has caused. We are working tirelessly to make this right and your feedback is very valuable to us - particularly your thoughts on the connectivity issues. We would very much like to learn more about your specific experience. If you would like to participate in this, we will set up a call between you and our product specialist. In that case, please reach out to us by email on: ksbm@oticon.com
 
Best wishes,
Anders, Oticon

Information

Provider
Oticon A/S
Size
120.8 MB
Category
Medical
Compatibility

Requires iOS 11.0 and watchOS 4.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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