OvrC 4+
Wirepath Home Systems, LLC
Designed for iPad
-
- Free
Screenshots
Description
OvrC ("oversee") is a remote management and monitoring service for professional integrators of power, audio/visual, networking, and surveillance products. Works with products from brands like WattBox, Araknis Networks, and Luma. Manage your list of customers, change device settings, be proactively notified of problems, troubleshoot issues remotely, and reboot devices from anywhere - before your customer even notices a problem.
FEATURES
• Proactive monitoring. Fixing problems is easier when you know what’s broken. Proactive notifications let you know a device needs service.
• Instantly resolve issues from anywhere. Quickly reboot trouble devices or cycle networks with the touch of a button – from anywhere – eliminating the need for unnecessary truck rolls.
• Simple Customer Management. Track devices by customer & location, store customer's phone number, name devices for quick recall.
• Easy Install. Configuring devices just got easier. Simply plug in, claim the device, and get started.
What’s New
Version 2.87.2
Thanks for using OvrC! This update includes bug fixes and performance improvements.
Ratings and Reviews
Tough to recommend…
The whole OvrC service is a great idea in theory, but in practice there are too many little bugs to make it truly useful. Why does the app not stay logged in on iOS for example? Why do devices disconnected from one site and moved to another still show online on the original site?
Snap One refuse to support customers
As others have stated, a great product in theory however plagued with bugs when app is updated only frustrated by a ‘so called’ technical support team that will only respond to dealers. Many customers are more than capable at trouble-shooting issues with some basic technical support. The nature of a product such as this is that once a dealer has installed your system, you are unlikely to have an ongoing contract with them, so if you’re unlucky enough to need support from Snap One then you’ll be having to pay them to lodge a support request you could have lodged yourself. Strangely none of this is mentioned in their marketing materials. Could be potentially a useful product but bugs and inadequate support model makes it a poor investment. Sad to say I have wasted my money and cannot recommend this company.
Outstanding
What’s not to like?
App Privacy
The developer, Wirepath Home Systems, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Wirepath Home Systems, LLC
- Size
- 39.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2016-2024 Snap One, LLC
- Price
- Free