iPhone Screenshots

Description

Local bus and coach tickets – all in one app
Oxford Bus Company’s free app allows you to buy tickets for city, park and ride, X90, the airline and Thames Travel Services.

Key features on our free app:

• Buy tickets in the app to use immediately, or save for later – you can gift mobile tickets to other people. Payments are made securely with your credit or debit card, as well as Paypal.

• Plan a journey on our network and it will show valid journeys which includes our buses and the relevant ticket that matches that journey.

• Real time departure boards

• View your bus on a map and track the next stop on your journey

What’s New

Version 1.27.0

Thanks for using our app!

With this version we have introduced an extra layer of security when making purchases by card. Please download this update to ensure you can continue purchasing tickets.

Need help? Select “Contact us” from the main menu.

Ratings and Reviews

1.7 out of 5
153 Ratings

153 Ratings

NonNick007 ,

How do you use the app

Nowhere in the app do they explain how to use the app once you board the bus. Some step by step instructions would be very helpful, not on how to pay of the ticket they got the bit about taking your money covered.
I’m talking about step by step guide for what to do once you board the bus, how does the app interact with the gadget on the bus?
E.g. I’ve got the ticket on my phone, I board the bus, how do I let the driver know I’ve paid for the ticket.
This kind of step by step instruction within the app would be especially helpful for the non-tech travellers who want to try this new gizmo but are still tech-novice.
Therefore I give this app a pitiful 2 star rating for not being tech-novice friendly.

Developer Response ,

Many thanks for the feedback! Based on your comments we've put together a short video explaining this, which is already proving popular with other customers. We hope it helps! Here's a link: https://youtu.be/qt3LA0BXC7U

freelander-and-co ,

This app is USELESS!!!!!!!!

I never have to give such a bad review before but I spend ages trying to find out how to do a trip. From some stops it only gives you info if you input the correct time to the minute, if I knew that info I would not need the app. When I move to buying a ticket it does not work with Apple Pay, nor PayPal, so I did try to input a card which did not work either. Resuming I can not buy a ticket through the app, I am not sure that I can pay with my card because my ticket is over the £30 contactless limit, and I do not know if I can pay with a debit card and pin so I have to carry cash and deal with the driver. No time saved for me or the driver. It is been like this for ages, I just keep trying every time to see if they fix it. Thank you for nothing. I do not know how much did Oxford Bus Company país for developing this app but even if it would have been free it was too much. Sorry about the complain but I think you have to hear it. For a company like OBC this is a very bad effort, I hope you realise soon that this is the 21st Century and people like to rely on apps

rob oxford ,

Activation of the ticket

The app doesn’t explain that if you activate your ticket and you don’t scan it on the bus within 10 minutes you loose it.
What the app says is that the activation will expire in 10 minutes which isn’t exactly the same as loosing your ticket.
I activated my ticket when I left home and when arrived at the bus told the driver that I wasn’t certain how to show him my ticket. In a rush, he said I had only 57 seconds left to scan the ticket on the bus scanner otherwise I would lose it. What a stressful moment! The scanner couldn’t read my phone at once and I had to try several times.
Who designs an app that makes you activate your ticket only when you are going to enter the bus? What if my internet fails and cannot activate it? Why after activation I cannot have a photo of my ticket which I can show the driver and after I scan it on the bus it deactivates?

Information

Provider
THE GO-AHEAD GROUP PLC
Size
84.2 MB
Category
Travel
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© THE GO-AHEAD GROUP PLC
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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