Papa John's 4+

So when I go to the papa johns app, I started adding things to my basket. I go to checkout and they asked for my email and phone number so I type it in. It says my order went through and I would receive a confirmation email. The email never came and I waited at least ten minutes. I go back to the app and there’s no sign of my order/ me ordering anything. I decide to wait a little longer for my email to come through but nothing came. About half an hour after I thought I placed my order I place another one. Then I do get a confirmation email for my second order. But my local papa johns calls me and says I’ve placed two orders?? Please make sure your customers know wether or not they’re order has gone through.

Pizza was good :)

I bought a lot of pizzas from you guys but today was just hilarious! I needed to walk for 10’ because the driver couldn’t find a carpark! ( although there were on the main street some, just in front of my house). Found him sitting nice and cosy in his car. You should stop saying that u do “ home delivery “ if the driver doesn’t want/ is to busy/doesn’t have time to deliver the pizza at the home door of your clients. That’s why we are paying in the end.
Also late delivery (1h+ for just 1 km far away from the shop, that usually took around 35’) and when I attempted twice to call the lady just put the phone down.. that was mean.

When I order through Papa Johns website all works well and it finds the closest store to my postcode without a problem.
In the app it says there are no places close to my postcode and offers to deliver to a random car park miles away from me?! I thought I was selecting the store, not a delivery collection spot so I unknowingly chose to deliver to that random car park. Fortunately a phone call sorted this out. But until the postcode search works in the app the same way as on the website, I will not be using it.
Another thing is I am unable to add my address in the app even though I have this in my online profile already. In the app it says ‘no address’.
New password feature also does not react in the app (I am on the latest iOS), it just says click here to change password, but nothing happens no matter where I click.