passabene 4+

Coop

    • 4.0 • 4 Ratings
    • Free

iPhone Screenshots

Description

Thanks to Passabene, you can scan your shopping directly on the shelf in any Coop supermarket in Switzerland and put it straight into your shopping bag. This means your shopping is already scanned and ready for payment at the checkout.
With the passabene app, you use your smartphone rather than a hand scanner from the store.

Your advantages:
- Passabene is easy to use:
You scan the items yourself and put them in your shopping bag.

- You always have an overview:
With passabene you can always see your chosen items and the total amount.

- You save time:
You don’t have to place your shopping on the conveyor belt. Only the completion code on your smartphone is scanned at the checkout or self-checkout.

How passabene works:
1. Install the app
2. Log in with your Supercard ID or create a new Supercard ID
3. Select the store using location services or by scanning a QR code
4. Scan item
5. Pay for your shopping at a checkout of your choice

Further information: www.coop.ch/passabene

Important:
A stable Internet connection (3G or faster) is required to use the passabene app.
Free Wi-Fi is available in all Coop stores, which you can use as an alternative to your mobile phone network.
Please note that you may incur charges from your provider when using the mobile phone network.

For more information about Coop’s free Wi-Fi go to: www.coop.ch/wifi

Supercard and digital advantages
When you use passabene you don’t have to show your Supercard at the checkout.
Digital coupons and collection passes are automatically taken into account when you shop. Your Superpoints are credited automatically after payment.

For detailed information go to: https://www.supercard.ch/de/app-digitale-services.html

Problems during use
If you have any questions or problems, please contact our Customer Service.
Tel. 0848 880 440 (national rate: CHF 0.08/min.)
Monday to Saturday, 8 a.m. to 8 p.m.
www.coop.ch/en/company/contact.html

What’s New

Version 4.31.8

- Supercard PAY: Payment methods can be used on all your devices and in selected online shops.
- Various bug fixes

Ratings and Reviews

4.0 out of 5
4 Ratings

4 Ratings

Gary_K ,

Concept is great - but it doesn't fulfil expectation

Several Fundamental Issues:
1. The app needs wifi connection in the store or it can't match an items barcode to the item (i.e. drop wifi and it won't scan)
2. The wifi connection overrides your cellular connection and coop don't allow you internet access over their wifi (i.e. once in the store forget being able to check by iMessage something back home)
3. The barcode scanner is not very reliable (difficult to focus)
4. Even with good wifi, the database is not complete
With a bit of work - this could be fantastic, but not there yet

Beavis 4104 ,

POOR - no longer works

No longer works (in Neubad store at least).
“Passabene currently not usable” every time.
Off to Migros.

Developer Response ,

Due to a network change, Passabene did not work on Monday and Tuesday. As of today, however, it is working again. We apologise for your inconvenience. Your Passabene team

Holmberg 15A ,

Transmit Failed at Self Checkout

The app scans well but it failed to transmit scanned items at checkout stage. Then had to unpack all items and get them scanned at a normal till. App needs more thorough testing. I've deleted app and have gone back to hand-held scanner.

Developer Response ,

Hello, in which store did this happen?
Were you connected via WLAN or mobile network?
The problem is only known to us in connection with a missing Internet connection - please make sure that you have an active Internet connection in the checkout area.
In various own tests we could not detect any problems.
We would be pleased to receive your feedback.
Your passabene team

App Privacy

The developer, Coop, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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