Paxful: Buy Bitcoin & Ethereum 4+

Paxful is becoming the worse market place on the internet. It is so unfair that all of a sudden paxful has restrained people from UK from trading unless they verify their ID. People from other countries are able to trade without ID verification and yet we from the uk are being discriminated upon. Let’s help make our society an equal place for all of us to live in. I got scammed on paxful and up until now I haven’t received a reply from support team yet which is absolutely unbelievable. Paxful moderators need to start working for what they are being paid for. If someone reports a scam, kindly look into the situation as soon as possible because you do not on the trauma that person is going through as a result. I tried selling BTC and and the buyer was an experienced hacker, so he managed to get into my account, laundering all my BTC and getting away with it. Please in the name of God do your best to get back to me . I will be waiting...... Thank you for reading

Hi there! Thanks for sharing your concerns with us. Please note that disputes are addressed in a live queue. Please be patient and wait for a dispute moderator to join your disputed trade. If you need further assistance, please get in touch with us using the "Contact Us" button on https://paxful.com/. Thank you. - Paxful Community Team

Paxful moderators are all scammers, unprofessional and very unreliable. Made payment to this kenyan on a paypal trade $270. Uploaded screenshot and the guy said his paypal account was limited. Wasn’t my fault of course. I told him to either refund the $270 or release trade. He refused to do either so I opened a dispute. Uploaded proof of payment. The moderator took 5 whole days to come and guess what? Was really traumatized throughout the wait time. The so called accomplice moderator later came. Guess what, he banned my account and released coins to that guy. Y’all tell me if i should continue trading on paxful. Of course i will never. They are very unjust. Lost $270 that I paid indeed. Shame on paxful!!! Dont trade on paxful. Giving them a 1 star review on google play and app store. Big shame to all paxful team and their useless moderators!

Hello there! Thanks for letting us know about this, and we're so sorry to hear about this experience. Our disputes may take some time to be resolved as each of them is addressed in the order they were received. Please send a message to any of our social media channels so this can be checked. We appreciate your patience through all this. Take care! - Paxful Community Team

I am utterly appalled by Paxful’s lack of compassion and failure to provide any form of compensation for the distressing experience I encountered on their platform. As a first-time user, I expected a level of support and security that was sorely lacking, resulting in significant financial loss and emotional turmoil. Paxful’s disregard for the well-being of its customers is unacceptable, and their failure to take responsibility for the consequences of their platform’s inadequacies is utterly reprehensible. This experience has shattered my trust in Paxful as a reliable service provider. Paxful took no action to rectify this situation and failed to provide the compensation I rightfully deserve.

Hello, RoxRox1983. We're sorry to hear about your difficult encounter on our platform. As a first-time user, you deserve a smooth and secure experience. We’re always trying to improve our service, and we can’t do it without your honest feedback. Please reach out to our support team so we understand what happened and find a solution together. You can always file a support ticket through the support widget at support.paxful.com. You'll get a support ticket number via email, and we'll take it from there. Thank you! - Paxful Community Team