PayByPhone Parking 4+

Simple enough, but needs work

Firstly if you use this app as a one off for the odd visit into a city centre then you’ll be fine. It’s fairly simple to set up enter your car details, setup payment and you’re up and running.

The app features a nice map function that allows you to find the parking you’re looking for or alternatively it uses geo-location to pick the nearest one.

The two issues I have with this is a; you cannot top up once you purchase a maximum ticket, meaning you arrive at 8:30 on day one and pay you cannot top it up until 8:31 the following day, which means the sometimes your sat in your car waiting for the current one to expire before you can purchase another... Wait, you’re probably thinking just wait until it expires and it will send a notification through ... well that leads me into my second issue - I have all my notifications turned on, on my phone and both text and push notifications on the app and they simply do not work. If I get into the office and get caught up in the day to day, there is no reminder for me to do this and by the time I remember I’ve already received the inevitable parking ticket.

Probably not worth it yet if you’re using this on a daily basis.

Impossible to register , terrible lengthy phone process

This app is appalling. I tried to use it fir the first time so clicked on Register and out in my phone number, email and choose a password. Tried to proceed and it complains about the password not being correct even though I'm creating a password for the first time. When I go and try again it says phone number in use. Hopeless. Then when you enter the parking location, the screen shows a massive picture of Tower Bridge making me think I'd entered the wrong location. The service to pay by phone is so flawed. After putting all your details, if you change vehicle, you then have to enter the all your details again! Ringing is so much easier by phone and by app!

Developer Response ,

We're sorry to hear this! Please contact us through our website and we will get your log in sorted!

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PayByPhone Customer Support Executive

Help Centre: support.paybyphone.co.uk

The ultimate convenience.

Parking a car these days can be irksome to say the least. What can be even more irritating is to have to find the appropriate coinage to feed a parking machine. Once appropriated and as a prerequisite to inserting the coin, one then has to remember the registration number of the lease car ( where applicable) that you have just parked around the corner and is now obscured behind other parked vehicles.

On successfully parking the car you later realise that you are at risk of exceeding your 2 hour parking limit and find yourself running, walking briskly/ limping in a hurry back to the car.

Alas, we are saved as there is a new App’ on the block! Yes, there is a 10 pence surcharge and it’s worth it.