PizzaExpress‪™‬ 12+

My son and daughter-in-law treated me to lunch in your restaurant near the High Street today (hard to find because of all the scaffolding) and what a joy it was. First of all, the waitress (I’m sure there’s a more up-to-date term nowadays) set the tone. She was an utter delight and made us feel that we really mattered to her. I’m well into my 70s now and she was so good at helping me find what I needed on my phone in order to get our discount, without making me feel I was a bothersome old biddy. Her name is Shonagh, and If you’re lucky she may serve you when you visit.
My pizza when it arrived was possibly the best I’ve tasted in my entire life, and I’ve visited Italy many, many times. The base was so thin and crisp at the edges and the topping was perfect - so very tasty.
I know where I’ll be going for something to eat next time I’m in Edinburgh! Fabulous 👍👍👍

A great new app launched by pizza express, a delight on the older one which is where I think the negative reviews have come from.
The new reward scheme is easy to understand and works as an incentive to go back to pizza express and enjoy their delicious pizzas.
I love the way you can view your bill as you go along & then split how you choose at the end.
The menu is available to view.
A great improvement - well done pizza express

PE are going the way to taking personality out of their company. I was sick over Christmas so thought I’d just get a pizza. Tried to order online but system was clunky. Tried to call them but went through to automated system which wouldn’t put me through to restaurant. I then got out of bed - nose streaming and drove 4 miles to get there I was told it would be an hour wait for my pizza! Went to Sainsbury’s and ignored PE pizzas and got an own brand one. I got cards for get 2 for 1 which I now have to enter into this stupid app that I never had to before. I know that the youth of today don’t do social interaction apart from through a handheld device in their bedrooms but some of us old duffers don’t mind actually talking to people. I wouldn’t mind but I was an IT manager and probably know more about stuff more than most and I find it irritating. This is the first time I’ve gone back to PE since Christmas break and unfortunately I limit myself from going now. Right, the app should have downloaded by now. Goodbye from someone who was a regular customer but not anymore!!