Portavadie 4+

Booked to stay in our vw camper but we had a mechanical problem with the van . So we booked a two bedroom luxury apartment instead . The apartment was spacious clean and was to a very high standard . Views of the marina and lock fyne were fabulous. The leisure facilities were first class . Even the Scottish weather gods were kind . We will be back without a doubt .

Booked the stay on Hotel . Com, we chose Portavadie following recommendations by a fellow dog owner but on the booking site there was no way to indicate that we would be coming with dogs so put it in the notes/ request area

On arrival we were informed that we had a Lodge Room, no indication at the Lodge that dogs were not allowed and we did find it strange that we had been proxy with an upper floor room.

The next day we received a message from reception asking us to come and see then with no explanation- I called back and was told by the person that there had been numerous complaints about the dogs? Funny as most people we had met going in and out were happy to pet them

At reception on return we we firstly informed that we would be charged for room clean. Then it was we would be charged for room upgrade- even though it was not our fault we paid to allow us to continue our stay!

Had a great time camping in Portavadie. The facilities were great, site was very clean, food was lovely and the spa was fantastic. Will be back, a big thank you to all the team.