Your secure digital ID.
Prove and protect your identity with Post Office EasyID
EasyID from Post Office is the safe, convenient way to prove who you are – online and in person with thousands of UK businesses.
Post Office is already trusted by millions to help with their identity verification needs. Now we’re helping you do it digitally – quickly and securely.
When you need to prove your identity or age, your EasyID lets you share only the details you need to and nothing you don’t. Control of your data stays firmly in your hands.
With EasyID you can:
· Verify your identity with thousands of organisations – online and in person
· Prove your age online and at over 12,000 UK convenience stores (except for alcohol)
· Securely store and share staff ID cards, health test results and other details issued to you by third parties
· Log into online accounts with extra security
Create your EasyID in minutes
1. Add a phone number and create a 5-digit PIN to secure your account
2. Scan your face with your phone’s camera and we’ll verify you to protect your account
3. Add personal details to your EasyID easily by scanning a government-approved ID document (a passport, driving licence or national ID cards from any of 200+ countries and territories)
You choose which details to share with businesses or individuals and when. We encourage businesses to only ask for the details they really need.
Keeping your details safe
You can count on Post Office to protect your personal details. We use identity experts Yoti to verify your identity and safely encrypt any details you add to your EasyID into unreadable data. They’re stored safely on your phone, where only you can unlock them using your PIN or fingerprint.
We can’t access your details or share them without your permission. We can’t mine or sell your data to third parties. Plus, we’ll never charge you to use EasyID. Instead, we charge businesses who use EasyID to verify your personal details.
In this month’s release we’ve made it easier for you to recover your EasyID account. If you haven’t yet saved a recovery file we can now do it for you. You can manage where this is stored or choose to opt out in the Settings area of the app.
Ratings and Reviews
Great app, slowly becoming more widely accepted
Downloaded the app as I regularly purchase stuff online from forums, Gumtree etc. And the problem with buying from forums and sites like Gumtree is that you have no idea who you are dealing with. The share/swap details function in the app is excellent as it helps to verify the person you’re either buying from or selling to without asking them to send a photo of their passport or driving license (nobody wants to do that because of fear or sending pics of identity documents in this day and age) so this app is really great as you get to verify the other person. Helps with peace of mind.
Read the other reviews here and some people seem frustrated that it’s not accepted everywhere. But reality is that this is a new and emerging way to use identity, so it’s gradually being rolled out and starting to become more popular. Be patient people! This is the future of I.D. and will eventually become commonplace.
Developer Response ,
Hi, thank you for your positive feedback. We are really happy to hear that you have used the app in a website to share/swap details. Also, thanks for trusting us and we will definitely try to increase the number of businesses & websites to accept the app. ^Vk
Very good for an ID
This app comes very secure way, not to carry around value confidential information when you are not supposed to but this app can be accessed and let around where ever you could go, with this feature on this app it is theft free and can freely move with this smartphone installed app on your phone. Even if you are lost it or had stolen, still would not anyone could access your file of any important documents. Very good for showing or verifying who you are at time to time.
Developer Response ,
Hi, Thank you for your kind words! We're delighted to hear that you enjoy our software and find it useful.^FR
Does not work with all ‘Supported IDs’
Hello fellow App Store User, I am writing this review after contacting multiple people on the support team and I keep being told that the EasyID does not support the Post Office PASS Card. However, the letter that came with the card as well as the app itself says it should be supported. In the case of the app, there is a button in the ‘Select your ID document’ section which clearly says Post Office PASS Card. For the letter, it says that the EasyID app is the OFFICIAL app for the card. I will update this review if the situation changes such as the button is removed or they are supported again.
I have contacted support and the Post Office PASS card is supported by not the current template - as of 12 of November 2022 - until this is updated, the app is useless for people with a current PASS Card from the Post Office.
Developer Response ,
Hi, Thank your for flagging this to us. We understand that now this issue has been resolved. We actioned the required fixes from our side, to support this template, and you were able to scan your ID one more time, and therefore, add it to your EasyID app. We apologise that this took so long, as supporting this type of ID should be a standard procedure for our app. We can also assure you that we're analisying internally the scenario and try to learn from it, so that other customers don't have to face this again. Have a nice day. Thanks! ^MS
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Data Linked to You
The following data may be collected and linked to your identity:
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Sensitive Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Post Office Limited
- 158.3 MB
- Requires iOS 15.0 or later.
- Age Rating
- © 2021 Post Office Limited