Prezzee eGift cards 4+

Had issues with my fat thumbs and inputting my details incorrectly when signing up. Contacted support and my issue was resolved within 12hrs. Have just started using the app as part of my employer’s rewards scheme. Loads to choose from very easy to use an upgrade to getting gift cards for a present putting them into a draw and forgetting about them.

Thank you for the review, To a boca lover! We are delighted to hear that our Customer Care team was very helpful. If you need assistance, we are available 24/7. Best wishes, Team Prezzee

I’ve given this app no stars at all because only just discovering the existed via purchasing a gift card for food shopping on my Clearpay app buying two previous gift cards and everything being quite straightforward once I’ve got the hang of it my third gift card was built when I used it for the simple reason when I was going to use it would be a time I’d have no money so I previously bought it so when I went and done my shopping being a disabled person I only go shopping once a fortnight with my carer I will round the shops with them queued up for ages to pay for my items only to discover the embarrassment and the shame that I was pulled to one side because my purchase didn’t go through and although they were very nice staff in Sainsburys because they know me being in my local Sainsburys, I was really embarrassed because there was a big queue behind me and I felt really really embarrassed and ashamedI had £30 on the gift card but it was saying there was zero balance and I’ve tried to contact the app and basically heard nothing since so I’ll give this until I get a reply and get my £30 back

Hi,
Thank you for bringing this to our attention. We do apologize if you've had issues in redeeming your card. We take your feedback seriously and are actively working to resolve these issues promptly. Our team is currently investigating the matter to prevent similar occurrences in the future.

We would like to make it right. If there is anything else we can assist you with, please contact us directly at help@prezzee.com.

Can’t access my Uber gift card a new keep track of spending overlay feature is covering all the info and there’s no way to exit it!

Update: Issue is now fixed thank you.

Thank you for bringing this to our attention, Kezza. We apologize for any inconvenience you experienced in accessing your gift card details for redemption. We're pleased to inform you that the issue has been resolved. You should now be able to access your gift card details without any difficulty. We appreciate your patience and understanding. If you have any further questions or concerns, please feel free to reach out to us at help@prezzee.com. Thank you, Team Prezzee.