Priority Pass‪™‬ 4+

Having had a 17 hour airport stay in Singapore early this year this was a real treat using as many lounges there and making my time most pleasurable to say the least and now my Dearest heart uses her new membership card we are looking forward to long delays now as before it was always a tiresome ordeal but not now thanks to priory pass, we will always be a member and so will our 6 Daughters and grandchildren😎👍thank you Regards Dave.

Thanks for your comments Dave, we appreciate the great feedback! We're glad to hear you're finding the membership useful and enjoying your lounge visits. Leah

At Stansted Airport and been told by a monosyllabic person at “Escape Lounge” that there was no room for priority pass members for at least one and a half hours Last time I travelled through Gatwick met with similar option and some months ago while travelling through Frankfurt for a connecting flight to Middle East was informed that only lounge available for Priority Pass members was in another terminal 25 mins to get there and 25 mins to get back Coincidentally at Botega Bar today sat beside a couple with similar grievances who told me that on a recent business trip had entered with PP to a “business lounge” hopping to work on lap top but found the lounge over run with screaming children and families all benefitting from a tour group incentive to access business lounge and thus found it more conducive to work in general lounge Priority Pass needs to get its act together if it wishes to justify continuing membership “benefits”

Hi There, thank you for your feedback. We're sorry to hear about your experience. As this is a dedicated technical support platform, we ask that you kindly contact our Membership Support Team on +44 20 8680 1338 or email info@prioritypass.com for any lounge-related queries.
-Mimi

Unfortunately, to write this, haven’t a Priority Pass doesn’t always work. I regularly fly out of Gatwick & due to many more all inclusive holiday packages offering lounge access, for those who pay a premium, the Priority Pass doesn’t come as Priority anymore unless you want to pay to go in (Absolute Joke)
Because the lounges are now not exclusive
And seem to be just a cash making common experience if you can get in.

Due to what I pay through having this pass through my provider I honestly will not pay the additional they asked for for entry when I’ve already prepaid (I hope you understand what I mean)

We apologize for any inconvenience you've experienced. We understand that lounge access is an important benefit for our members and our team is constantly working on adding new lounges and experiences to increase access for our members. Stay tuned for all new lounge updates via our website https://prioritypass.com/airport-lounges. We value your feedback as it helps us to improve our services. Regards, Zak