Priority Pass‪™‬ 4+

Having had a 17 hour airport stay in Singapore early this year this was a real treat using as many lounges there and making my time most pleasurable to say the least and now my Dearest heart uses her new membership card we are looking forward to long delays now as before it was always a tiresome ordeal but not now thanks to priory pass, we will always be a member and so will our 6 Daughters and grandchildren😎👍thank you Regards Dave.

Thanks for your comments Dave, we appreciate the great feedback! We're glad to hear you're finding the membership useful and enjoying your lounge visits. Leah

At Stansted Airport and been told by a monosyllabic person at “Escape Lounge” that there was no room for priority pass members for at least one and a half hours Last time I travelled through Gatwick met with similar option and some months ago while travelling through Frankfurt for a connecting flight to Middle East was informed that only lounge available for Priority Pass members was in another terminal 25 mins to get there and 25 mins to get back Coincidentally at Botega Bar today sat beside a couple with similar grievances who told me that on a recent business trip had entered with PP to a “business lounge” hopping to work on lap top but found the lounge over run with screaming children and families all benefitting from a tour group incentive to access business lounge and thus found it more conducive to work in general lounge Priority Pass needs to get its act together if it wishes to justify continuing membership “benefits”

Hi There, thank you for your feedback. We're sorry to hear about your experience. As this is a dedicated technical support platform, we ask that you kindly contact our Membership Support Team on +44 20 8680 1338 or email info@prioritypass.com for any lounge-related queries.
-Mimi

It is hard to believe, but the priory pass app, which is designed for people on the move to find things while they travel, completely lacks location awareness!

That means that when I am standing at Heathrow airport, the iPhone knows where I am, Facebook and foursquare know where I am, Google maps knows where I am, but priority pass is clueless.

When you open the app looking for a lounge at Heathrow airport, priory pass looks up at you with an innocent face saying "please sir, tell me which airport you would like to know about" :)

Hi Jay, thanks for your feedback. For a short time, the nearest lounge feature will not be available on the Priority Pass app, while we conduct some upgrades. We apologize for any inconvenience. Many thanks, Leah