Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more.
Use the Qantas app to:
• Search and book Qantas flights
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings
• Access your digital boarding pass and keep it in the app or add to Apple Wallet
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight
• Stay updated with notifications for check-in and boarding
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access
Download the app today on your iPhone or iPad.
Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to mobileappsupport@qantas.com.au
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.
The qantas app is well designed and gives excellent summary of upcoming flights. For some reason all my BA flights disappeared from the upcoming flight list. This was really useful having all connecting flights in the one spot. Can this feature be reactivated please.UPDATE: many thanks for the helpful developer feedback. Great that you are listening to user feedback and are working on getting partner airlines back - it is so useful having all flights on the one app when you travel a lot. Changed from 4 to 5 star.
Developer Response
Hi berjihdejihg, we hear you. This recent update makes flights load much faster in the app as we moved away from a legacy system, but does mean some Oneworld flights booked directly with partner airlines don’t appear right now unless there’s a Qantas flight in the booking. We’re exploring options to bring these back. Appreciate the feedback
Add to Apple Wallet no longer working
jamesferguson
The ‘Add to Apple Wallet’ for boarding passes has stopped working which is super inconvenient. Please fix.
Developer Response
Hi jamesferguson, Apologies for the issues you have experienced with the App. Please update the App to the latest version and If you are still experiencing issues please email us at mobileappsupport@qantas.com.au so we can investigate further. Thanks, the Qantas App team
Flight change error
TSBKZA
Such a poor user experience. I’m currently trying to extend my stay and managing my booking and the booking either doesn’t load or when it does and I choose a date, it says “Error. Start over”, and when I click that I’m not able to choose another date, it takes me to search for an entirely new flight! Such a poor UX! So I’m forced to try and find some way of contacting an office via email or search through pages and pages of useless help information to try and find someone I can actually talk to.
Developer Response
Hi, we're really sorry for the inconvenience caused. Have you tried going the app homepage "Help" feature? There are options there to help you in the right direction and appropriate contact numbers. If you are still experiencing issues in managing your booking, please send more details and screenshots to mobileappsupport@qantas.com.au so we can investigate further
Returned calls
judimilner
Since September I’ve been trying to speak to someone regarding my flight. I very very occasionally get my call answered with a few minutes before my 2hours is up and I get disconnected. In those few minutes I ask for someone to call me back, each time I have been promised they will, do they, no they don’t. I’ve been phoning most days for 3 or 4 times a day 2hours a time and still haven’t got my problem sorted. Come on Qantas get yourselves sorted out. I’ve got 16 days before fly and am very very unhappy
In this release:
• You can now check which accessibility features are available on your specific aircraft, including wheelchair accessible toilets, onboard wheelchairs, and wheelchair size limits for the hold. See ‘Onboard Experience’ for more information.
• You can now see menus for international economy flights. See ‘Guide Me Through My Trip' or 'Onboard Experience’ to access your menu inflight or prior to departure. Currently available on select routes departing Australia, with more coming soon.
• Bug fixes and improvements
Version 4.56.0
The developer, Qantas Airways Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Health & Fitness
Location
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
