Screenshots

Description

QStory provides automated real-time intraday solutions to contact centres in the UK and around the world. Our Agent App allows contact centre agents access to their schedules and their real-time management team from their smart phone. QStory Agent App interfaces with QStory’s ARTI real-time intraday software.

What’s New

Version 1.0.68

- Various bug fixes

Ratings and Reviews

3.2 out of 5
29 Ratings

29 Ratings

djdndjaoqp ,

Great but’

It has stopped remembering the password on the latest update. Have to keep inputting password every time . Please fix

JohnnyC93 ,

Limited functionality

At first it seems as if it has a clean, simple ui that’s easy navigate. However after about 5 minutes of use you’ll realise that it’s because there’s very little to the app. The app only works as a calendar to view predetermined work events, not for changes of any kind. This means that on days off you can’t book in overtime nor do we have the option of booking time off (which is a feature we were promised, that on days were they expecting a slow day we could book short notice holiday.) Overall the app is okay, but would need to show the options for these features to be something considered as useful

Developer Response ,

Hi JohnnyC93, thank you for your review. Your profile needs to be enabled by your company for you to see the app's functionality. As your company rolls out QStory's Intraday Automation modules and enables the users, they will get all the functionality they are expecting.

Asdghidcmlv ,

Recommended for any company

I find this app very useful if I’m on the go and I want to make plans but I’m working I can see how much holiday is left for that day and book it off I think it’s very simple and easy to use also! Very convenient!

App Privacy

The developer, QStory Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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