Drive Appointments. Retain Walk-ins. Eliminate Wait lines and Queues. Manage Events. Communicate Through Tasks….and ultimately increase sales and keep your customers coming back.
Built specifically for enterprise retailers and banks, the Qudini Store Team App enables stores and branches to use Qudini’s Retail Choreography solutions to better manage customers and team members.
Downloading the Qudini Store Team App (and signing up via Qudini’s website) will enable you to use the following solutions:
• Appointment Scheduling Software
• Online Booking System to enable your customers to book appointments from your website
• Walk-in Waitlist App / Virtual Queue System
• Event Booking Software
• Task Management Software
• Click and Collect Pickup System
• Occupancy Counting App
All solutions are also available on Qudini’s desktop browser platform.
How it works
The Qudini Store Team App works on both tablets and smartphones. Multiple team members can login at the same time and the app has useful interface permissions for different store roles, including:
• Store Managers / Hosts: Store leaders and shop floor managers can use the app to manage team availability, oversee tasks and breaks, and match the right customers to the best advisors for their needs.
• Store associates: Individual store associates can access the Qudini Store Team app from any device to manage their customers, appointments, tasks and breaks.
To set-up a Qudini account, sign-up at www.qudini.com
Already have a Qudini account? Download the app and get started
Qudini’s Retail Choreography software solutions help retailers and banks drive sales and loyalty by better choreographing their customer experience and operations.
Learn more at www.qudini.com
New features, improvements and fixes
You can view the full release notes here: https://support.qudini.com/en/support/solutions/articles/4000152543-qudini-store-team-app-release-notes
Ratings and Reviews
We use it in our store to manage our queues having used paper previously and I wouldn’t be without it now! You can see how long someone is taking with each person, how many people they have seen in total and put people on lunch so it’s easier to manage those kind of things.
The only negative I would mention is the new update to the iPad version has made slowed down the process of adding someone to queue control as first you have to select what the person is there for, then type their name and the keyboard blocks the add button so it’s just long and my staff have been complaining about it!
Developer Response ,
Hi Sam, Thank you for your feedback. I'm happy to say we have a solution for this coming very soon. We've taken on the feedback about the new add customer journey and have given it a refresh to make it even quicker. This will be made available from version 4.1.0 onwards which is due by end of the month. If you could drop us an email at firstname.lastname@example.org we can make sure to send you details once this is ready.
I couldn't run my store wihtout it!!!
We’ve been using this app in our store for a few years now and I couldn’t live without it.
When we’re busy it helps us to give walk-in customers an accurate wait time estimate so that they can browse the store. They no longer bother our store team so it’s waaay less stressful for us. We can also see and prepare for the customers who have booked appointments online.
It’s easy enough to use though a few features from the desktop are missing that I hope they’ll bring in soon.
Couldn't live without it
Our store has been using this app for a few years now and I struggle to think what life would be without it. When we're busy it helps us to manage customers by giving them pretty accurate estimates about their waiting time. We also use it to see the customers that have booked appointments with us online.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- Qudini Ltd
- 67.2 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © Qudini Ltd 2012 - 2022