iPhone Screenshots

Description

Save time and money with Quick Check Mobile.

This application allows you, as a myWaitrose customer, to scan your shopping as you go using your smartphone. Simply scan and pack your items straight into your bags. You’ll see a running total of your spend on your phone, plus you’ll hear a beep to alert you to special offers. When you’ve finished just pay and go, with no need to unpack your bags at the checkout.

You will need a myWaitrose account number to activate this application. If you’re not already a member, simply sign-up at waitrose.com/mywaitrose to receive your account number immediately.

When using this application, you will have a better experience if you connect to the free WiFi available in the majority of our stores.

Occasional rescans
Quick Check was created to make your shopping quicker and easier. As part of the process, we’ll occasionally rescan your shopping, to make sure that you’re being charged correctly. Our Partners will assist you with this process.

Any questions?
Simply visit the Welcome Desk in store. We’ll happily show you how to use Quick Check on your phone.

We may, if necessary, remove access to the application in store, or remove the application from the App Store.

What’s New

Version 3.2.3

This release contains a couple of further fixes, in addition to the recent fix for the "Start Trip" crash some customers were experiencing:
- Fixed a problem that sometimes occurred when removing items
- Switched off data matrix as an input type

If you continue to experience crashes when launching the app, you should be able to fix this by deleting and then reinstalling the app.
If you are unable to scan the "Start Trip" QR code, please hold your phone more than 30cm away from the QR code and try scanning again. (We will shortly be replacing these large QR codes with smaller versions, which can be scanned from any distance).

Ratings and Reviews

2.3 out of 5
471 Ratings

471 Ratings

Bob1737274636 ,

Reviews aren't answered...

There is one tiny thing that holds me back from giving 5 stars, but what annoys me more is that the app developers don't seem to look at these reviews to improve their app.

The app works great, but it's so frustrating when I'm listening music, I scan an item, and the *beep* sound not only interupts my music, but pauses it. So I then have to go back to the music app and pp lay my music. Every time I scan an item. Every. Single. Item.

I understand some people may like/need the beep sound, so have an option where you can turn it on or off, or add haptic feedback every time you scan an item instead.

I love scan as you shop, but this bugs me so much that most times I walk into Waitrose I don't use the app, but the physical scanners instead. However, this means I have to always have my myWaitrose card on me, and 9 times out of 10, the physical scanners are but working so I either have to use the app and frustrate myself to the point where I'm fuming by the time I leave the store, or use the normal tills, which are 10x slower.

Waitrose, people are taking the time to review your app, please take the time to reply and show us you care by updating it! The most annoying thing is, is that this could be simply fixed by adding a toggle switch in a settings tab within the app, and although I'm no app developer myself, I imagine it's not a very hard thing to do.

Developer Response ,

Hi Bob1737274636,

A belated thank you for your honest assessment and feedback. We are deeply sorry it has taken so long to reply to you.

We have always been listening to the valuable information being shared with us through this channel, and it does shape our development plans; However, we have been incredibly poor to date in acknowledging and responding to app reviews. As a retailer that takes pride in providing unparalleled customer service, this isn't good enough, and we have now put in place processes to ensure that responses are provided when someone takes the time to leave us constructive feedback.

Regarding your points specifically, we understand the frustration caused by the app interfering with music, and it is our most requested customer improvement. We are working on a fix for this problem, and are hoping to deliver this by early Autumn.

If you need to display a digital copy of your myWaitrose card, so that you don't need to take your physical card with you, you can do this by downloading our separate "Waitrose & Partners" app.

We know there are many other areas where the Quick Check app needs improving, so if you have other suggestions, we are listening. You can continue to leave comments here or e-mail us via customerserviceteam@waitrose.co.uk

Thank you again for offering your honest and constructive feedback.

dsh2585 ,

App works - but beware T&Cs

The app has worked fine for the few times I have used it but be aware that the system used in store selects certain shoppers for random “re-scanning”, the frequency of which is supposedly rare but many users have complained of regular re-scanning.

When you consider that the purpose of this app is to save you having to queue at staffed or self-service checkouts, having your shopping re-scanned is a complete waste of time and on the occasions it could randomly happen to you it is likely to be frustrating - especially if you have packed your bags to your liking.

I understand the reasons behind it - that customers could forgetfully put items in their baskets without scanning them. But it is no different to the loss of revenue suffered as a result of “forgetfulness” people have at self-checkouts and unlikely to be any quicker - so stick with self checkouts for now and save yourself the bother of re-scanning.

tontondavid10 ,

Good but could be so much better

Pros: I no longer need to remember my Waitrose or even my wallet since the card is stored in the app and I can pay with Apple Pay at the checkout.
Cons: it beeps and cuts out my music every time it scans something. Seeing as i'm holding my phone and i'm looking at it while I scan stuff the visual feedback is enough to tell me each scan was successful so the audio is completely superfluous. At least there should be an option to turn the sound off.
Also, the app is highly dependent on an internet connection to work. My wife's mobile network doesn't penetrate well inside the store so her experience of using the app is pretty poor.

On another note, the ability to pay directly within the app with Apple Pay would be nice.

Information

Provider
Waitrose Ltd
Size
38.1 MB
Category
Shopping
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
12+
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like