R Europe (Seedrs‪)‬ 4+

Felt Like a Valued Partner from Day One

I want to express my deepest gratitude to Daniel Welling and Matt Hudson at House of Decant for such a warm and delightful welcome. From the very first interaction, Daniel made me feel a valued partner even before I became one. His passion for what he does, his excellent service, and his energetic yet professional way of transmitting what the brand is about are truly inspiring.

Thank you, Daniel and Matt, for creating such a positive, fun, and engaging environment. I am looking forward to seeing us grow together, building a strong and long-lasting partnership, and achieving many successes along the way.

Great app for managing investments

Thanks Seedrs for listening and building an app! Great for managing a large portfolio of investments, making new investments, and the swiping to like feature is cute.

Developer Response ,

Hi there,

Thank you for your kind feedback - we're more than happy to listen to our community! In building the Mobile App we want to be sure our users have access to the same features they do in the desktop version of our platform. Many improvements have been made over the last few months and more improvements and features are on their way for future releases. A mobile interface also allows for some new more mobile friendly features to be implemented, such as the swiping feature and we're delighted to hear you like it.

If you have any feedback or feature suggestions, always feel free to reach out to us at support@seedrs.com - our Support team will make sure to pass your feedback over to our Mobile development team.

Thank you for your support!

Best,
The Seedrs Team

Nightmare to invest first time!

1. No information on the actual steps when making first investment explaining how the investment will change/appear on the website when it launches, that you have to choose a multiple of £26 because of who knows what. NO mention of fact you have to add a fee to your investment and therefore ensure you have adequate funds to cover this AND desired investment amount
2. Unable to see your funds in your account ready to invest
3. Unable to search for a specific company in the app. Not does the online website search locate a company even with precise details
4. Website crashed prior to launch and took 12minutes before able to locate and make investment in the app (unable to do so via website, despite being advised that was the best method).
In all, an epic FAIL with first experience!
Surely you guys can do better. It’s not your first rodeo.

Developer Response ,

Thank you for your detailed feedback. We sincerely apologise for the frustrating experience you encountered during your first investment. You've highlighted several important issues around investment clarity, fee transparency, fund visibility, search functionality, and platform stability - all of which we take very seriously. These insights are invaluable as we work to improve our platform. I've shared your feedback with our product team for immediate review. If you are still experiencing issue with your account, please get in touch with our customer support team via the app or email us at eur-support@republic.com