RE App 4+

To everyone who downloaded the update and found that their RE still couldn’t connect - you need to COMPLETELY remove your RE from your phone if you previously had it installed and start from scratch (or set it up as if it was a new RE)... I have no idea why you’d need to do this because it’s a big hassle... But it’s the only way to get it working. Or at least it was in my case.

But having said that, whenever you try to export a picture or video from the app to your phone (Using the “export to camera roll”) it CRASHES !!. The only way you can export a video/picture is to first export it to iMovie and then export it to camera roll, which is a hassle.

I mean, don’t you guys actually test the update before submitting it for general release ?

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THESE NEED BUGS SORTING OUT:

1) Fix the app so that we can export pictures and videos straight to camera roll (instead of having to first export to 3rd party apps and then to the camera roll.
2) The “check for firmware updates” is greyed out. I used to be able to check for updates, now I can’t.
3) I have my iPhone set to dark mode and cannot see what values I’m entering for the timelapse setting as they are white on a white background.

Please can you sort these issues out?, we’ve all waited so long for an update to get this app to work in ios13, then when it finally comes out it doesn’t even work properly... Not great.

This app worked fine until IOS 13 was released by Apple.
Since then there is now no interfacing between my Re camera and the app on my iPhone. I have requested several times from HTC to get their developers to update the app asap. That was in late October. It is now late November and still no update to the app. Shocking performance from HTC.

People in here are slating this program due to poor connectivity. Nope. It works fine. And reliably. The secret is the sequence of how you connect and it baffled me at first. Solution. Run the RE app. Switch over to Settings. WiFi. Pick up the RE camera and press the photo button to ensure it’s on. And select the RECAM option on the WiFi settings. Go back to the area program. Voila. All there. Working. Picture and videos on on display. Select the ones you want. Upload to the iPad or iPhone. Let it do it. Safe to Phone. Job done. Lovely. Works perfectly. Stop moaning! Shame they don’t make the camera any more. Ah well. That’s progress, folks!