Relay UK allows deaf, hard-of-hearing, and speech-impaired people to make phone calls to anyone using the latest app technology. You don't need any special kit – just download the app onto your smartphone or tablet, link your phone number and you're ready to go. It's free to use, you just pay your normal charges for the calls you make.

Conversations are easy to manage and relaxed. For fluent communication with anyone, anywhere, use Relay UK.

What’s New

Version 2.12.9

In this interim update we’ve fixed a few connectivity issues, made sharing a conversation easier and improved some areas of accessibility, including the use of Voiceover.

Ratings and Reviews

3.0 out of 5
58 Ratings

58 Ratings

ejburton ,

Auto send text every time you tap on space bar

Great improvement to the app since the old NGT for larger iPhones, however the keyboard space bar function reaaaaalllly infuriates me so much I hate it. It kept sending word by word automatically every time I tap on a space bar. Please allow us to type a block of paragraph then send by GA button. Saves so much time and hassle trying to correct any spelling mistakes or number errors once sent afterwards. Would’ve given higher rating if a space bar didn’t automatically send word by word. WiFi connection seems a bit iffy as it kept cutting out, but on normal signal connection it’s fine.

Developer Response ,

Thanks for your clear feedback - this helps us develop new solutions that are easy to use for as many people as possible. Sending text word by word allows the conversation to be as close to a real time as possible and also supports auto-correct, predictive text and swipe keyboard (slide to type) mode, but we're looking at alternatives and how we can include a 'GA' option in a later release.

Darjack ,

The keyboard

Great to have this but having the space back as a return button is dreadfully annoying and it’s better to have a gA button available to know when my line of conversation is over to the receiver. Please fix this and try ask deaf customers to use this and give feedback improving the function of this app

Developer Response ,

Sending text word by word is to make the conversations as free-flowing as possible, but we know that not everyone likes this so we're looking at alternatives and how we can include a 'GA' option in a later release.

Mosaic121 ,

Seems improved

I’m not sure if this service has been updated recently but it seems much improved. I’d given up using it but recently I had no choice because it’s not reasonable to keep asking relatives to make calls. The last 3 times I’ve used it over the last 2 weeks it’s been very successful. On a long call (on hold to the tax office) I had 3 different operators but this didn’t present a problem. Personally, I only feel it’s appropriate except for business calls but in most cases personal calls can be conducted via instant messaging or text.


British Telecommunications plc
139 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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