Screenshots

Description

If a picture is worth a thousand words, then what’s the value of live streaming video?

The Rescue Lens app for iOS, now with audio, allows support agents to use the camera on your iOS device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:
1) Install the application
2) Launch the application
3) Enter the six digit pin code given to you by the support agent
4) Point the camera at the issue

What’s New

Version 1.9

Minor bugfixes.

Ratings and Reviews

4.5 out of 5
2 Ratings

2 Ratings

Information

Provider
LogMeIn, Inc.
Size
42.4 MB
Category
Utilities
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Age Rating
Rated 4+
Copyright
© LogMeIn, Inc.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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