Description

Revolut is an alternative to the big banks. Unlike the banks, we speak to our customers like humans, we’re don’t add hidden fees and we put technology at the heart of everything we do.

Think instant spending notifications, built-in budgeting, buying and selling cryptocurrencies and an easy way to spend and send money abroad with the real exchange rate. Pretty neat, right?

Open an app-based account with us in just a few minutes and join over three million people who are experiencing a radically better way to manage and control their money.

Manage your money

* Get instant spending notifications after every card payment
* See how much you spend each month on things like groceries and transport
* Set up monthly spending budgets for things like restaurants and bars
* Round up every card payment and save up your spare change

Spend money abroad

* Spend abroad in over 150 currencies with the real exchange rate
* Hold and exchange 24 currencies in the app with the real exchange rate
* Protect yourself abroad with our affordable overseas travel insurance

Transfer money abroad

* Transfer money abroad with the real exchange rate
* Send and request money from friends and family at the touch of a button
* Set up direct debits and recurring payments in seconds
* Split the bill with friends and family and we’ll take care of the math

Cryptocurrencies

* Buy, hold and sell cryptocurrencies at the touch of a button
* Get instant exposure to Bitcoin, Litecoin, Ethereum, Bitcoin Cash and XRP

Security the way you want it

* If you lose or misplace your card, just freeze/unfreeze it from within the app
* Turn on and off things like contactless, ecommerce and swipe payments
* Speak with one of our friendly agents with 24/7 customer support

What the media say about us

“Revolut now let’s you cheaply trade Bitcoin, Litecoin and Ethereum”
* Next Web

“Look out high street banks, the Revolut is coming”
* TechCrunch

“Revolut are chipping away at the big banks by offering a slick app and slashed fees”
* New York Times

What’s New

Version 5.52

Welcome to Revolut 5.52. You can now literally take our cards for a spin. Introducing 3D card previews, allowing you to see your beautiful new card from all angles before you order. That, plus the usual tinkering to make your experience even more buttery smooth.

Ratings and Reviews

4.9 out of 5
238.1K Ratings

238.1K Ratings

Kirbyamour ,

Customer service is awful

I love the actual way this app works. The functionality, real time balance, vaults etc are great but the customer service is awful. They had my complete family money on lockdown for over 24hours to “verify” something with no warning and I couldn’t get a response from anyone on their team - days later they responded once the money was made available again. Even with this I just attempted to open a business account this week wanting to keep my expenses separate and same thing- as their chat a question and three days later and no one has responded because of this I don’t recommend the app at all. I understand when startups have a lot on their plate but if I’m giving you my money to protect I want to know you will respond to me. I’m going with a competitor for my business account and may move completely over to them soon if they prove to be better. - Update: the developers responded here to my worry but the customer service never fully responded about the issue after the incident. We’re currently applying for different online banking apps. To answer the apps question of how to “make improvements” maybe responding to your users issues specifically when without warning you are holding their money in a timely manor when it’s not public forum, just saying.

Developer Response ,

Hey there. As a financial institution, we must do our due diligence in order to verify funds. We apologise the delay was longer than expected. Any ideas how we can improve the process? We'd love to hear and feedback and we hope to earn back your trust!

Yours,
Revolut Team

annoyed from zlondon ,

Pending transactions

Be careful when using your card in the USA. The app does not update for all the amounts taken against your account and so ‘tips’ and service charges come off your balance days later, rather than just coming off as one entry all at the same time. Also, if you set up a tab using your Revolut card and then close out in cash, or the merchant accidentally swipes your card twice (oddity of the way cards are used in the USA), these ‘holds’ on your card mean you are effectively charged for these amounts as they show on your account as ‘pending’ charges. The merchants in the USA have no way to cancel these (believe me I’ve tried asking) as they are not real charges, and they don’t have any way to see them. So you have to wait a week (7days) before they are reversed. You will not be able to access this money - yes YOUR money - during this time and once reversed, can take up to 30days to appear back in your account! Normal bank accounts do similar things, but still show your balance with and without these pending charges. As this is not a debit card though, Revolut can’t afford for you to potentially go overdrawn and so they only show your balance with these pending (yet never to be transacted) entries deducted from your balance. This is a major problem if you’re only using this card for overseas use or holidays and need this money for whilst your actually overseas!! Certainly taken a dent out of my holiday cash!

TheWeasley ,

Account blocked without warning and terrible customer service

Let me first clarify that I was always the first to sing praises of Revolut. I even subscribed for their metal plan. However a couple of weeks ago they just locked me out of the app without ANY prior warning. I had no way of accessing my funds. Only the in-app chat was accessible with the message that I had to verify my identity. Turns out the problem was I accepted several 3$ payments from my friends that are not residents of UK. I was asked to explain the source of these funds by 5 different support agents. I explained and provided proofs each time. Every time the agent would take 4-5 hours to respond and then pass it on over to the next agent. And if I didn’t respond within 15 minutes they’d drop the chat. I provided all kinds of proof but they’d always come back with the same question. I said I want to close my account and transfer the existing funds to Monzo (which btw is a far superior experience to Revolut both in customer service and in banking) but they’d just never respond to that statement. Eventually they even kicked me out of the in-app chat. Like the option to request support via the app is not available to me anymore. So now I’m left with no way to access my legitimate 50£ or so and on top of it I can’t even contact Revolut lol. My only option now is to write this review with the hopes that you’ll all read it and stay clear of this app.

Developer Response ,

Hi there!

We apologise if you experienced any inconvenience as a result of this but our compliance team must follow certain protocols to ensure the safety and security of all user’s account as well as our system.

Sometimes this process can take longer. This usually happens because we work with a wide variety of partners, which means that we sometimes need to get their perspective on a case and this can cause delays.

Unfortunately, under current regulations, we are not allowed to give out any details relating to an account that’s under investigation.
You can find more information why an account is locked here: https://blog.revolut.com/why-has-my-account-been-locked-and-how-to-regain-access/

Please note that Revolut is the FCA regulated company and we follow their requirements in all of our processes.

If you're not able to reach us via the in-app chat, please feel free to find us on our Twitter and Facebook platforms.

Yours,
Revolut Team

Information

Seller
Revolut Ltd
Size
285.3 MB
Category
Finance
Compatibility

Requires iOS 10.3 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Revolut Ltd
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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