Our Rick Stein restaurants across Cornwall and the south of England are famous for fresh fish, simply cooked.
You can use our app to order takeaway for collection from our restaurants.
Minor bug fixes and stability update.
Ratings and Reviews
Order was wrong
Had a takeaway from the fish and chip takeaway in Padstow. Order took longer than said on the app. People who ordered without the app seemed to get the food quicker . We got to the harbour to eat and the starter was missing . What we had was lovely but disappointed not to get the starter and have to walk back for a refund which we had to queue up for which defeated the idea of the app. Also asks to add a tip before you get the food . Was happy to add but when the orders not right would probably not given as much .
So when you are 30m from the chip shop takeaway in Padstow and are instructed to use the app from the website to order for collection, myself and family though great. First off Padstow and surrounding areas don’t really have internet connection (I’m with EE) so getting the app was painful and then having to spend 10min filling out the questions with the only question missing was how long is my third leg 🤨 just to order some chips ! Already had me thinking this is a mistake. So we are logged in finally and click on order for takeaway only for the app not to list the establishment I’m only 30m from and so unable for us to order. Called telephone number only to receive messages telling us to use the app 😫 we got in car and went to another town for food. App rubbish, telephone support rubbish, lets just hope when and if we ever get to try the fish & chips they aren’t rubbish 😔
Rick you’ve got to fix this!
We’re computer literate and order meals on various food sites but this App is the pits. We started on a PC web page and got directed to the App. Cue the usual 10 mins of registering, details, verification. Then started ordering 2 meals at Falmouth at 7pm which charged for 3. So back to edit to 2 meals. Then pressed button expecting to be asked a time slot and found we’d bought 2 meals at Padstow for 3.30pm! Checking credit card it had been debited. So phone calls to both restaurants and we’ll see later if we’ve been credited. 20 mins of faffing around. No App should be this clunky cluttered non intuitive and illogical. Have a look at Blue Jeans and Moonbeams Penryn to see how a fast and easy food ordering service should be! PS I gave a tip but really? Asking for a tip up to 25% for a take away service?
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- Seafood Trading Ltd
- 68 MB
- Food & Drink
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Seafood Trading Ltd
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