
Rocket Pack and Triple Credit 4+
Tesco Mobile UK
-
- Free
iPhone Screenshots
Description
Keep an eye on your pay as you go account essentials with the free Tesco Mobile pay as you go app for iPhone.
It’s quick and easy to:
• Check your top-up balance & top-up in seconds
• See what you’ve got left of your Rocket Pack, free credit and data, minutes and texts bundles
• Use our store locator & coverage checker
• Get info on roaming
• Manage parental controls
• Find out more useful info in our FAQs
All Tesco Mobile pay as you go customers on current tariffs can use this app.
Tesco Mobile pay monthly users can download our free pay monthly app to manage their account.
What’s New
Version 1.5.14
We’ve spent some time fixing bugs, updating security and making performance improvements on the app
Ratings and Reviews
Tesco pay as you go
This is a review of both the app and the service as a whole. Just two months ago I mast went down in my area and I went to report the issue on my app but no way had to go on the website chat with a chat bot get a person who said I am so sorry in the most sarcastic tone and say we can give you a goodwill fiver. After some is that it no we’ll fix it no communication I’ll top you up a fiver the equivalent of less than 1GB of data and then the app club card deals come and go paying by card first time is impossible and setting up cards are a pain, god forbid you forget what card you used or want to set a buffer limit or something. Also pay as you go rates are apalling plus when the app updates your stuck with no way of renewing your rocket pack
Good for info only.
I find that the app is really helpful, to a point. As I'm pay as you go, they don't give you a detailed inventory.
I've been using it for a long time, as I don't use my mobile that much I hadn't noticed anything different in the amount available. Now that I need my mobile, due to family issues, I'm using my mobile a lot more, so I've been keeping a log of calls and what I've got left. I have just topped up via the app to find that it cost me a £1 for the privilege! Where is that info on here and why? Surely it's cheaper doing it this way than going through the phone or getting a voucher. I know it's not much, but with everything going on at home, every penny counts! Good job I'm going to get triple money, but I've got to wait until my anniversary date.
Please be more open on what you have to pay to use this app! Now I'm going to have to keep an eye on the cost of anything I do on here. It's going to be back to calling again, which takes several minutes to go through! I'm struggling to see the benefits now.
Developer Response ,
Thanks for taking the time to leave a review.
If you’d like to contact Customer Care on Facebook or Twitter and give them an overview about your review, they will be more than happy to help you further
PAYG customer service help procedure not good.
I tried to have a problem resolved 3 times about the app not working properly and non receipt of a discount voucher where the email link sent did not work. My complaint was misread or misunderstood! They kept telling me to follow the same fix which failed to work and kept me going round in circles. I gave up!
More recently The problem with the app seems now to be resolved without active intervention.
I did not receive my discount voucher though!
Developer Response ,
Hi, if you could please explain the issues you're having with the app?
App Privacy
The developer, Tesco Mobile UK, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Tesco Mobile Limited
- Size
- 86.7 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © Tesco Mobile
- Price
- Free