iPhone Screenshots

Description

With the Roko Health Clubs App you always have your club in your pocket with quick and easy access to book your favourite group exercise classes. Get up-to-date information, club news, group exercise timetables and receive push notifications for important news from your Roko at Chiswick, Gillingham, Nottingham, Portsmouth or York.

BOOK A CLASS
Check group exercise class availability, make a booking, amend a booking and cancel a booking – all on the move!

YOUR ROKOFIT.
Check gymfit. and stayfit. availability, make a booking, amend a booking and cancel a booking – all on the move!

MY BOOKINGS
Check your upcoming group exercise class or your rokofit. bookings, review your booking history and amend or cancel a booking – all on the move!

GROUP EXCERCISE TIMETABLES
Get real-time access to your club’s group exercise timetable, including times and class descriptions.

MY CLUB
Find out information about your club including opening times and all the facilities and services available to you as a Roko member. Easily contact us with club telephone numbers and email addresses.

ROKO NEWS
Instant access to your club newsletter including news and events direct to your phone. With the Roko Health Clubs App, you’ll immediately know when there are new events or classes, ensuring that you’ll never miss a thing.

SHARE THROUGH FACEBOOK, TWITTER AND EMAIL
Share group exercise classes you are attending or club news, information and offers with your friends and family at the touch of a button.

What’s New

Version 3.51

Thanks for using our app! To make our app better for you, we bring updates to the App Store regularly. Updates include new add calendar message, fixes and performance improvements.

Ratings and Reviews

2.6 out of 5
11 Ratings

11 Ratings

Ned Cherry ,

Needs more flexibility

This is a great way to book and cancel classes, however, some improvements are necessary. First, if you are on a wait list for a class and a space becomes available, you have no idea that there is a space that you can “claim”. As I work all day, I cannot constantly keep checking to see if space is available! A notification of sorts should be provided so people are aware.
Secondly, I have changed my phone, had to download the app again, forgot my pin and now can’t get in to reset as my account is linked to an email address I no longer use. Should be able to access my account from main menu to reset using security questions to identify me as the user. But instead, I’ve had to contact the club and wait for a response for which I don’t know how long it will take.

Butters.Me ,

Worst app ever

Let’s start with a positive, the app allows you to book you class a week in advance and is easy to use. The negative, if the class is over subscribed, as most classes are in January, you get added to a “wait list” this list only ever increases and doesn’t take into account anyone that may have to cancel their “booked” session for what ever reason. The App should have the wait list as a queue and NOT as free for all, this will allow a fair first come first served method, ultimately if you are on the wait list you can cancel being on that list if you don’t wish to attend. The app should be able to “Push” notifications to make you aware that you have been added to the attending list automatically. Long and short there hasn’t been any further consultations with members on how they find the app. All members that I speak to that attend classes have the same opinion. Please rectify this ROKO.

Developer Response ,

Thank you for your feedback.
The Roko App currently has a development plan that includes being able to directly book through the waiting list email alert and to introduce a waiting list push notification alert that you would also be able to book directly through when there is class availability for the website. We do not have a date for this development but it is in the pipeline.
Please be aware that when members cancel from the waiting list they are also removed from the waiting list and that it is not possible for us to change the waiting list to a booked first served first basis but please be assured that everyone on the waiting list does have an equal opportunity to book should a space become available and that we have the book through email or push notification alert functionality in development.
We are really pleased that so many members are utilising the convenient way to book and cancel classes, stay in touch with the club and manage bookings and we thank you for your feedback.

annoyedwithroko ,

Worst App!!!

This app is ridiculous. My main bug bear is that if a class is oversubscribed you then go into a waiting list. This waiting list is not a queue but a free for all. You can be the first on a waiting list, but not get a space if someone behind you rings the reception first. (Which is annoying when you get the email mid way through another class). you will get an email to say there is a space, but you literally have to phone to get that space (making the app pretty pointless in the first place). Sort it out ROKO. such a shame especially for your regular members

Developer Response ,

Thank you for your feedback.
Please be aware that it is not possible for us to change the waiting list to a booked first served first basis but please be assured that everyone on the waiting list does have an equal opportunity to book should a space become available. The Roko App currently has a development plan that includes being able to directly book through the waiting list email alert and to introduce a waiting list push notification alert that you would also be able to book directly through when there is class availability for the website which we hope will improve the member experience. We do not have a date for this development but it is in the pipeline.
We are really pleased that so many members are utilising the convenient way to book and cancel classes, stay in touch with the club and manage bookings and we thank you for your feedback.

Information

Provider
ROKO HEALTH CLUBS LIMITED
Size
102.7 MB
Category
Health & Fitness
Compatibility

Requires iOS 9.1 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, German

Age Rating
You must be at least 17 years old to download this application.
Unrestricted Web Access
Copyright
© 2018 Innovatise UG
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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