ROSEGAL-1/2 vintage+1/2 gothic 12+

Ok

Gave this a try had no problems with ordering or delivery and the correct items came. The quality was average but they do seem to have a good range of plus size so I might use them in the future. The reason for the 3 stars is the fact I ordered 2 tops the same size 2xl around £15 each. one fit nicely (a loose fabric)and the other was about 2 sizes too small (quite a thick sweater fabric). I usually fit in a 20 uk and looking at the standard sizing charts they have for my measurements it showed I would need a 2xl and the label does say 2xl uk 20. This is not the case I would need at least 2 sizes bigger to have it fit me. Which is puzzling since the other fit lovely.

Developer Response ,

Dear Customer,
We are so sorry to hear that you have been experiencing sizing issues.
Please note that Rosegal provides a size chart on all our item pages to help our customers choose the correct size.
Please tell us your order number so that we can offer the proper solution.
We are awaiting your reply.
Rosegal Customer Service

Brilliant site

Was told about this shopping site by my sister and I was dubious at first as I’ve seen loads of sites like this and have been conned before
However this site is great is clearly set out you get points each time you check in and can use the points for reductions from your shopping
I am a plus size and the sizing in here are brilliant true to size the delivery takes up to 10 days but I’ve had 3 different orders arrive within 7 days considering how long it takes uk post to deliver anything to you this is faster than Royal Mail
So if you want a clothing site that sticks decent plus sizes alongside a stage sizes then give rosegal a go and you will be pleasantly surprised

Terrible

DO NOT order from this site, I ordered, wasn’t told I would incur nearly £40 shipping tax on top of my £100 order, had to pay it as ROSEGAL would not order the clothes back from the courier. Got the clothes, they are the most cheap clothes I’ve ever seen, you can see your underwear through the “denim jeans”..... Fabric is paper thin, crotch area is unusually baggy. Tops are absolutely nothing like advertised, unfitted, unflattering, was like wearing a camping tent. Ordered everything in the same size, somethings are really tight, some are so loose they won’t even stay on. Now having to fight tooth and nail just to get them to take the clothes back. Site is riddled with fake reviews. Clothes look amazing, I can assure you they are absolutely not, that’s why there are so many items for sale on ebay because nobody can return. AVOID... it’s a legal SCAM. Review option is hidden on Facebook which says it all.

Developer Response ,

Dear Customer,
Thank you for your review.
All of our ROSEGAL clothing items must meet our quality checks before shipment.
We regret to hear that you have the quality issue.
You can submit a ticket here:https://support.ROSEGAL.com/ticket/ticket/index.
ROSEGAL Customer Service"