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Ruuby - Blowdry, Nails & More 12+
At Home Beauty Treatments
Ruuby Limited
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Download the Ruuby app and get £10 off your first treatment with the code TREATMENT10.
Download the Ruuby app and get £10 off your first treatment with the code TREATMENT10.
Book professional beauty and wellness appointments wherever and whenever you need them with Ruuby.
Calling on our network of professional, vetted, experienced beauty providers, we deliver high quality beauty services direct to your home, hotel or office from early till late, seven days a week.
Our services include everything from massages, manicures and blowdries, too IV drips, Dr. Barbara Sturm facials and spray tans.
Download the app and enjoy the convenience and luxury of at-home beauty treatments today with £10 of your first appointment using the code TREATMENT10.
What’s New
Version 4.36.0
We have added a new welcome and onboarding experience.
Ratings and Reviews
A lifesaver.
I think this is my first review ever, so let me just start out by saying that as someone who moved from Manhattan to London, and was used to apps offering on-demand beauty services, Ruuby was the first of its kind in London to offer such high-end treatments, and Customer Service that goes so far above and beyond. On the morning of my civil ceremony, during Covid, a hairstylist canceled last minute due to a covid exposure. Without even telling me (to mitigate my stress levels on this morning), the admin team at ruuby found someone to come within minutes of all of this chaos. Truly an amazing service.
Unable to delete my account!
I downloaded the app as the UI looked really beautiful and was looking for a service to replace Treatwell so gave Ruuby a go.
Upon sign up the app requires your full name, email address and home address. To be honest I don't like sharing that much information at trial stage so it made me a bit uncomfortable but carried on with the process anyway.
Once signed up, I had a look at the offer which was disappointing. You choose a therapist rather than a style of massage for eg, which I found counter intuitive and time consuming. I don't base my choice of massage on the therapist's name or face so why make me choose according to these indicators?!
Finally I decided to delete my account and couldn't find the option in the app (how can this be legal btw?). I got in touch with their support and after 2 weeks chasing, my account still has not been deleted. I have however been added to their mailing list!
Overall, pretty design but a lot of work to be done on UX and mostly support.
Developer Response ,
HI,
We are sorry you have had a bad experience with the Ruuby app. I can confirm that your account details were deleted from our system, and was deleted within the timeframe required by GDPR regulation.
Brilliant service let down by awful app
I love Ruuby as a service - their therapists are excellent, professional and their range of services is brilliant. The app though is awful - content often doesn’t load, menus are so long and have no scroll option so you can’t hit next, the way the functionality is arranged you can’t search for when your favourite therapists are available only treatments. The in app messaging also doesn’t let you know if you have a new message so if your therapist is late the only way to see if they have messaged is to keep checking the app.
All this is basic stuff. I wish the management would sort this out - the app is the main way we as customers interact with the business and to waste our time with such an awful app means many times when you can’t book you will just go elsewhere, which is a shame when the service itself is so great.
App Privacy
The developer, Ruuby Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Ruuby Limited
- Size
- 84.2 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information
- Copyright
- © Ruuby Limited
- Price
- Free
Supports
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Wallet
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