Salesforce Inbox brings email, calendar, and the world’s #1 CRM together in one app. Powered by Einstein, Inbox uses artificial intelligence to help sales reps sell smarter. The app provides focused context for today’s events and recommends follow-up actions so important opportunities never slip through the cracks. It automates time-consuming administrative tasks to increase sales productivity and let sales reps focus on what they do best - closing the deal. Arming users with seamless access to key insights and powerful Salesforce data, critical customer conversations are more meaningful and productive than ever before.

Inbox is compatible with Sales Cloud, Service Cloud, and Lightning Platform. A limited set of Inbox features are also compatible with Salesforce IQ CRM.

What’s New

Version 8.2.4

- Fixed issue where unread emails are sometimes displayed as already read, in the Inbox list view

Feedback, questions, or app ideas? Let us know at

Ratings and Reviews

4.7 out of 5
38 Ratings

38 Ratings

stu appy ,

Great help

Love using inbox both for the in app functions like snooze and delay send but also the quickly and easily reference and store customer contact against the relevant records

Stevieboy41 ,

Duplicates full mailbox

Really good concept and functionality but spoiled by the fact that it pulls-in my complete exchange mailbox, not just the mail relating to customers in the CRM.

I’m already managing my email using Outllook and I don’t need to duplicate that, so I was looking forward to managing all my important customer/prospect email separate to the rest of the ‘noise’.

No such luck. What a shame.

Wee Andyw ,

Salesforce Inbox

This app is so handy and very quick. It saves me time and keeps me up to date with all customer interaction whilst I’m on the go.


136.6 MB

Requires iOS 9.3 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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