Want instant access to the latest Screwfix Catalogue and Deals Papers? Want to build lists on the go? Then the Screwfix Catalogue app is for you!
Catalogues – Download and browse the latest Screwfix publications using the search and index functions. You can add items straight to your lists by simply tapping the products code on the catalogue page.
Shopping lists & in-store ordering - The app replicates our in-store order form and allows you to build, save and manage your ‘lists’ all in one place. Check stock and confirm your products before generating a code to complete your purchase in-store.
If you have any feedback on what you love about the Screwfix Catalogue app or if you can think of anything that would make it even better, let us know by emailing firstname.lastname@example.org
Ratings and Reviews
Not as good as the website
After purchasing an item, I often want to buy another. The website lets me see which items I have purchased recently, so I can easily reorder. The app does not have this facility. Using the app, I have to look at each individual receipt to find that specific order where I purchased that item, I then have make a note of the item number. I order from SF often, so there are so many receipts to go through to find the item I want to reorder. Eventually once I have found my item, I then have to go to the home page and then type in the item number. This can be very time consuming, and therefore if I want to reorder items i will log in via the website instead of the app as it is so much faster to complete the sale. The dedicated app really should provide a better user experience than the online website, otherwise it is pointless. Please improve.
Developer Response ,
Thank you for your comments, we are always looking at ways we can improve the app, we will consider the ideas you have mentioned.
It needs a rethink, very poor.
The Screwfix app has many problems:
1/ The catalogue navigation is very basic. I’m a plumber and there are a lot of pages in the plumbing section. There should be a quick way to jump to certain products like, “brassware” instead of having to swipe endless pages of radiators etc.
2/ The search function is poor. Try searching for “copper pipe”. It does not find it. It finds “copper tube”, but surely increasing the search terms makes it a more useful feature. We want to use this app to save us time, but it isn’t working. Come on Screwfix, it’s pretty basic really.
3/ Once a shopping list is compiled and you wish to pay for collection it sometimes does not carry all the items on the list over. I recently had 13 items in a shopping list and it only carried 11 items over when I went to pay. I went back to the list to check and confirm I had 13 items in my shopping list, which I did. I then went back to the pay and collect screen and I had 11 items still and it had doubled the number of items I required. It’s a useless and frustrating experience.
There are surely more faults but have not really the time or energy to be the developers test monkey.
Developer Response ,
Sorry that you are not happy with the app, when browsing the catalogue if you click "index" you can browse by categories or by the word index to navigate better. There is also a current limit of 10 products that can be transferred to your web basket, this is something we are looking into fixing. Apologies for this, if you have any further comments please email email@example.com so we can investigate. Thank you.
Awful do NOT download!!
Place an order and paid for it through the app only find be told my payment was “not registered on the system” so I had to pay again in store! 5 days later and I still have not received my money back!! I phone the customer service while in the store, who were no use, and they told me to email, which I did, only for them to then pass on the issue to the “customer resolution team” who have not even responded to say they have started dealing with the problem. I just finished calling the customer service team who after hanging up on me twice have said I will hear back no later than 48 working hours!!! 😂😂 “48 working hours?” I asked! Haha So can you tell me the time you passed on my case to the customer resolution team? “No” I get told. “So which day and what time is the latest I can expect to even get an acknowledgement they have received my case?” “I don’t know” is the response! What a great company to deal with. Don’t download the app, and don’t use Screwfix as a supplier is all the advice anyone needs!!!! They are part of the Kingfisher group , who are apparently renowned for a lack of customer care.
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- Screwfix Direct Ltd.
- 39.8 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
- Age Rating
- © Copyright Screwfix Direct Ltd 2021
Up to six family members will be able to use this app with Family Sharing enabled.