Want to upgrade your seat on your next train trip? Great, we’ve got you covered! Seatfrog helps you bid for last-minute upgrades so you can get a great deal on travelling First Class.
We’re currently live with Great Western Railway, Avanti West Coast, TransPennine Express, CrossCountry and London North Eastern Railways. So whether you’re travelling to London, Leeds, Cardiff, Liverpool, York, Manchester, Cleethorpes, Bristol, or Edinburgh you can download Seatfrog to upgrade for less on your next train trip. With more exciting partners and destinations coming, it’s time to get onboard.
UPGRADE IN A FEW TAPS
1. ADD YOUR TRAIN TRIP
Enter your booking reference or use our handy Train Search to get started. We’ll show you what auctions and instant upgrades are available for your train trip.
2. START BIDDING OR BUY INSTANTLY
Either buy an instant upgrade or bid to get the best offers. Select the number of upgrades you wish to bid for and set your price for each upgrade, you only pay if you win!
3. UPGRADE IN SECONDS
The moment you win we’ll send your upgrade(s) straight to your phone. It’s that easy.
JUST A FEW OF THE PERKS
- Upgrade you and your friends from one device by selecting the number of upgrades you wish to bid for.
- See the current price. Bid as little or as much as you want.
- Take control. Upgrade instantly with our ‘Upgrade Now’ feature.
- Mobile tickets. Never queue or search for a ticket counter again.
- You only pay if you win. Zero booking fees. Zero credit card fees.
Want to know more? Visit help.seatfrog.com
- “Thanks @Seatfrog! Sat in first class en route to London, lovely, sunny day, total comfort and room to get a load of work done, and a beer to boot. What’s not to love!’ - @Bainbro
- “Living it up in first class this morning up to Durham thanks to @Seatfrog” - @cassandra_gw
- “From time-to-time, we see companies tackle problems in a way that makes you wonder why it wasn’t done long ago. Seatfrog gives us that feeling.” Jon Russell, Techcrunch
This version includes several bug fixes and performance improvements.
If you have any feedback or run into issues please get in touch, we’re happy to help!
Share your feedback at firstname.lastname@example.org
Ratings and Reviews
First of all I think you need to understand what this app is for. This is a way for Virgin and LNER to offload spare capacity in 1st class to people who wouldn’t have bought those seats otherwise.
This is perfect for those who travel occasionally for work but are obliged to buy a standard class ticket because of their company’s travel expenses policies.
There is NO guarantee you will be able to upgrade (I’ve managed it about 50% of the time) and it doesn’t work at the weekend. So if you are paying for your own ticket and can’t bare to travel standard class then buy a 1st advance ticket. This app isn’t for you...
If however you are travelling anyway (probably for work) and are happy to pay a little bit extra (of your own money) for more comfort and a cup of tea etc.. then this is brilliant! If you don’t get an upgrade, well no one has lost anything.
The app itself works well, it sometimes struggles to find your booking through the booking reference number but you can now just put the departure time of the train in and add the ticket manually, which takes a second. Just make sure you put the right train in. The staff on the trains are very familiar with Seatfrog and there is never a problem in that regard.
So, to sum up, a great little app and a great service. Glad I found it!
Developer Response ,
Hi John, thanks for the 5 star review, it's great to know that you've had some success in bidding for upgrades. Don't forget we now offer upgrades on GWR routes and services too!
Excellent first class but booking process awful
I took the opportunity to upgrade, what I thought was the two seats I had purchased. I put bids in for two but only one seat number came through. No- one was able to help at kings cross. I had to go to the train manager and explain what had happened. He was very understanding and said that we could both go to first class and he would sort when he came round for our tickets. It added stress to the journey and the train manager admitted that there had been previous booking problems. First class and service was excellent though. Thank goodness we had a train manager that listened to what I said and resolved the issue.
Great Idea need more train companies
I travel on cross country about 4 times a week so thought this would be good to check but found it is limited and does not include cross country. I sometime go 1st class and see lots of seats so could be worth it for cross country as well as seat frog to give it a go.
We wait and hope
Finally Cross Country on seat frog so gave it a go.
Have to say was pleased with it and went without any problems.
3 points would help make it better.
1 you only get notified 1hour before train time so a struggle to print out before you leave, though it does go on phone.
2 As advised above does go on phone, problem is you have to have original ticket and also upgrade ticket to show so can be a bit fiddly, would be better if original was replaced with upgraded.
3 you do not get chance to choose seat so can end up sitting next to someone even when empty seats around, I just chose another seat.
Apart from the minor points well worth considering especially if it is busy train
Developer Response ,
Hi Dave, we share that sentiment! We're working with a number of rail operators at the moment and will soon be bringing you even more opportunities to upgrade. Keep an eye on our social media for announcements
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- Seatfrog PTY LTD
- 72.4 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
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