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ServiceChannel Provider 4+
Technician Field Application
ServiceChannel
-
- Free
Screenshots
Description
ServiceChannel Provider puts the power of on-site service management on every technician’s mobile device. Now you can keep your customers and your company in the know with status updates for work performed on-site.
Save time and deliver more efficient, cost-effective service:
- View and add notes on-site as well as add photo documentation of work orders
- Check incoming jobs and update work order statuses on the go
- Capture electronic signatures from your customer’s employees
- Access work using existing PIN codes or technician accounts
- Show accurate work hours for invoicing with geolocation tracking
Based on your customer’s configuration, you can access additional features, such as:
- Time Tracking and Return Schedules
- Work Order Creation
- Inventory Management
- Refrigerant Tracking
What’s New
Version 2408.3
FIXED
- The incorrect total cost was displayed when you added the Vendor Supplied parts to a work order. The rounding issue was to blame for this inconsistency. It’s not the case anymore.
- When you created a work order with the asset under warranty, the category, priority, and NTE wasn't updated based on your configured warranty overrides. We've fixed this issue.
Ratings and Reviews
Assigned WO not showing up
When techs log in with pin instead of email and password their assigned WO don’t automatically pop up, they have to search them by the tracking number which is a hassle. Not sure why but when you do log in with email and password it does show all the WO assigned to you.
App Privacy
The developer, ServiceChannel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- ServiceChannel
- Size
- 67.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English, Czech, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Korean, Polish, Romanian, Russian, Simplified Chinese, Slovenian, Spanish, Traditional Chinese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © ServiceChannel 2024®
- Price
- Free