NOTE: To take advantage of the fully native capabilities on your iOS device, you must be connected to a ServiceNow Geneva instance or newer.

Change the way people work in the enterprise with the new ServiceNow app for iOS. Stop relying on antiquated, disparate technologies and deliver a modern service experience to everyone in your organization.

ServiceNow for iOS includes:

• Incident Management: Take action immediately and securely, with a mobile-first experience designed for you and your team.

• Connect & Presence: Stop killing productivity with email and collaborate directly with the people that matter, when it matters the most.

• Get The Full Picture: With activity streams and push notifications, get the context you need and know exactly what’s going on the moment it happens.

• Decisions at a Glance: With Apple Watch you can get instant notifications and realtime updates without ever taking your iOS device out of your pocket.

• Workflows On-The-Go: Access your enterprise Service Catalog or make approvals on the way to your next meeting, directly from your iOS device.

• Performance Analytics: Mobile integration empowers users with actionable information and dashboards directly from your iOS device.

What’s New

Version 7.0.0

In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Administrators can also prevent users with the Classic app from logging into a Paris instance. Please refer to the mobile release notes on the ServiceNow product documentation website for more details.

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

Grappo4567 ,

Doesn't work

Can't even log in without getting an error

Laim McKenzie ,

Works well

App works well, does what I need - but needs updated to fit the iPhone X display. Without this, it makes the app feel very small and unstable.

Paul Badawi ,

Useless if we can’t log on

It’s really pointless if we can’t even login to the app. It kinda defeats the object.

App Privacy

The developer, ServiceNow, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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