The smart EQ control brings electrifying mobility to your smartphone.

In order to use the smart EQ control app, customers must register free of charge at and specify their vehicle with the aid of the vehicle identification number. Following verification of the link between user account and vehicle by an authorised dealer, customers can activate the desired services on the smart portal. This provides access to numerous intelligent features. Users can keep tabs on the current status of their vehicle at all times and control a wealth of functions via their mobile device.

Are you having any problems or is something not working as expected?
Please contact our support (00800 2 777 7777) or write to

What’s New

Version 2.3.0

The latest version of the smart EQ control app contains some minor improvements and bug fixes.

We hope you continue to enjoy driving your smart and using the smart EQ control app!

Are you having any problems or is something not working as expected?
Please contact our support (00800 2 777 7777) or write to

Ratings and Reviews

2.6 out of 5
13 Ratings

13 Ratings

marm4t ,

Pre climate control not working!

Looks better than previous web version for sure, but Pre climate control with or without connection not working at all since last week!

Even when it was working briefly, pre climate control didn’t activate the winter package; seat & steering wheel warming. Is this correct??

Many thanks in advance.

Developer Response ,

Hello marm4t, many thanks for your feedback! We recommend that you call our smart EQ Team who can investigate and answer any questions you may have too. Please call them on 📞 00800 2 77 77 777 Kind regards, Your smart EQ control App Support Team.

DisappointedOfTimperley ,

Not great at all

Very frustrating App. Login often does not work, just goes back to the login screen time and time again.
I have never been able to activate the pre-heating via the app. It worked (more often than not) when it was web based, but since the App is the point of access, this is just hopeless. Only option: set the preheating from within the car.
All in all very disappointing considering what potential car and App have...

Developer Response ,

Hi there, please have a chat with our smart EQ specialists who should be able to help with the issues you are experiencing. They can be reached on 📞 00800 2 77 77 777 and they can also answer any questions about the app that you may have aswell. Best wishes, your smart EQ control app support Team.

Oso Azul ,

Significant improvement on the web app

For two months, the dealer didn’t know I had smart da ologies and could turn them on!

Then the web app.

But this dedicated app is so much better.

Some annoyances - no remote charging on/off facility.

The car is often very slow to respond. I would like to be able to buy an upgrade from gprs.

No gps tracking. No remote switch off. That would be fun for a car thief!!

The app shows a number on the icon - no app update and no idea what the number is for - so I can’t move it.

Love the opening logo. Definitely a smart car.

Developer Response ,

Hi Oso, thanks for your comments 👍, we have passed these on to our app developers! The remote charging is available via the app as is pre entry climate control and setting charging times. To get the most out of the App please call our smart EQ control Team on 00800 2 77 77 777 and they can further explain all the options available to you and the number in the icon too. Kind regards, your smart EQ control App Support Team 😀


Daimler AG
88.8 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Dutch, French, German, Italian, Portuguese, Spanish

Age Rating
Rated 4+
© 2018 - 2019 Daimler AG. All rights reserved.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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